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    help permissions / network setup problem

    Hi,

    Please can someone help with the network settings, we have just upgraded from a raq3 to a new server however the settings in network setup apear to have changed and no longer work.

    Have tried asking our hosts who have said -

    Your virtual settings for each domain are in:
    /etc/httpd/conf/virtual/

    each 'site' file contains details for each domain hosted on the server with the document root set as follows,

    DocumentRoot /home/virtual/site10/fst/var/www/html

    The default cgi-bin location or each site hosted is:

    /home/virtual/site10/fst/var/www/cgi-bin/

    so if you specify the cgi-bin location in each conf file with the following entry all should work ok.

    ScriptAlias /cgi-bin/ /home/virtual/site10/fst/var/www/cgi-bin/

    mmmmmm after that flew over my head ...........

    we tried the people who installed our control panel for the server have said -

    There appears to be some configuration problem in your setup which could be causing problems.

    Below I am providing you the exact paths of different locations that can be accessed through web. You will need to make the changes accordingly in your application -

    Catalog URL
    http://www.aegean-hottubs.co.uk/acatalog/ is located in
    /home/virtual/aegean-hottubs.co.uk/var/www/html/acatalog/ directory.

    CGI-BIN URL
    http://www.aegean-hottubs.co.uk/cgi-bin/ is location in /home/virtual/aegean-hottubs.co.uk/var/www/cgi-bin/ directory.

    So Path from cgi-bin to acatalog directory should be
    ../html/acatalog/

    Tried this and no joy keeps coming back with -

    Unable to move to the cgi-bin directory "/cgi-bin/" on the FTP server.
    The specified directory does not exist or you do not have access to the directory.

    non the less we have tried refeshing the site after a few ignores we have come up with -

    200 Type set to I
    200 PORT command successful
    550index.html: Permission denied

    when you try and visit the site you get -

    Forbidden
    You don't have permission to access /acatalog/ on this server.


    --------------------------------------------------------------------------------

    Apache/2.0.48 (Fedora) Server at www.aegean-hottubs.co.uk Port 80

    In the control panel it is setup to allow cgi-bin access any offers?

    Have tried going to design - configure website details which never really worked when we tried with the raq not had any joy with our new server,

    A further confusing thing just checked the server through the ftp moved the acatlog folder to the mainwebsite_html file and the pl scripts to the cgi-bin the result was some of the site worked but not anything using the cgi-bin, does anyone have any ideas on this or can offer to sort it out for a fee as we are pretty desperate.

    many thanx for any assistance and taking the time to read this

    Kind Regards

    John

    #2
    John

    I'm afraid we are unable to give much help on actual server configuration. However, I'll try and make one suggestion: When you log in via FTP, do you see the 'cgi-bin' folder straightaway, or do you need to navigate into a few folders before you see the 'cgi-bin'? If so, these folders should be added into the 'Path to CGI-BIN' field.

    Comment


      #3
      Hi Chris,

      thank you for the reply, have not resolved the problem however G.W.Green has given some direction from your support, just waiting on an answer from the hosting company, hopefully then will be able to resolve this.

      Kind Regards

      John

      Comment


        #4
        Would have thought that:

        CGI-BIN URL
        http://www.aegean-hottubs.co.uk/cgi-bin/ is location in /home/virtual/aegean-hottubs.co.uk/var/www/cgi-bin/ directory.

        Should be..............

        CGI-BIN URL
        http://www.aegean-hottubs.co.uk/cgi-bin/ is location in /home/virtual/aegean-hottubs.co.uk/var/www/html/cgi-bin/ directory i.e. the path portion includes a html like the following path?

        Catalog URL
        http://www.aegean-hottubs.co.uk/acatalog/ is located in
        /home/virtual/aegean-hottubs.co.uk/var/www/html/acatalog/ directory entry...

        Comment


          #5
          Hi,

          Dumb question 104.....would that make any difference to my settings, if so can you tell me what they should be?

          If its any used and you dont mind taking a look the access codes are as follows -

          www.aegean-hottubs.co.uk
          Username: aegean@aegean-hottubs.co.uk
          Password: *****

          If your to busy to no problem, my sincere gratitude if you can.

          Kind Regards

          John

          Comment


            #6
            John

            I blanked out your password to stop hackers being able to wreck your server. Please email people directly with passwords.

            Comment


              #7
              Hi Chris,

              good point, many thanx

              John

              P.S. if you can help and would like the password to login please post your email.

              Comment

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