Error Messages

[tikki]

Have just upgraded from v6 evaluation to v7 evaluation by downloading the patch. Rebooted, installed purchased v7 and entered authorisation Key.

When I try to upload files I initially get the message:
'The following empty product groups have been defined:
Example Product Group'

I can't find this group anywhere - any help?.

At the end of the upload I get the following message:
'An Error Occured While Sending The Merge Request'

Any ideas what is happening?

Thanks a lot

Chris

[I-CC]

Product Groups is the replacement term for Price Schedules if I am not mistaken, i.e. instead of creating a price schedule to assign to customer accounts, you now assign a Product Group which has all of its discounting applied to.

You should hopefully find that on conducting a normal Update instead of Web | Refresh Website, that this will work ok. If it does not, then try a new Web | Refresh Website to see if it clears.

[tikki]

Thanks a lot!

Hadn't actually created any Price Schedules in v6.

Web | Refresh Website worked wonders.
It took some time!! - No Broadband until August

Thanks again

Chris