I'm wanting to set up the shipping for our software products so that if the user buys a physical box they get charged for shipping, but if they buy electronic delivery they don't. I've set the weight of a physical box to be 0.9 kg, and electronic download has no weight. The shipping bands I have set up are (for the UK) "Electronic delivery" and "UK Next day". Electronic delivery is set to have a maximum weight of 0.01 kg and no excess, and if you select a physical product it is removed okay.
But if I select an electronic download with no weight, I am still offered both electronic and carrier shipment. This wouldn't be too much problem except that we have multiple rates for other parts of the world, so we have the ordering set to be the most expensive first. Thus buying electronic delivery means you can get a 30 GBP delivery charge added by default (though of course you can change it).
My ideal would be to be able to specify that a delivery band only started at a specified weight too. Is this possible in v6 or v7?
Incidentally, I can't set the default weight to be zero which is a pain.
But if I select an electronic download with no weight, I am still offered both electronic and carrier shipment. This wouldn't be too much problem except that we have multiple rates for other parts of the world, so we have the ordering set to be the most expensive first. Thus buying electronic delivery means you can get a 30 GBP delivery charge added by default (though of course you can change it).
My ideal would be to be able to specify that a delivery band only started at a specified weight too. Is this possible in v6 or v7?
Incidentally, I can't set the default weight to be zero which is a pain.
Comment