Checkout problems

[Pacificwineclub]

1) Is there a way to add view to check out so a customer can chnage an order once in checkout - there is no option/button to go back to viw cart which is the only place to change an order


2) Also once you leave our site the order remains on a customers memory so if they return their old basket contents are still there - any way to change that?

Thanks

Victoria

[cdicken]

1) Is there a way to add view to check out so a customer can chnage an order once in checkout - there is no option/button to go back to viw cart which is the only place to change an order

I suggest you edit the checkout templates (Act_Order00.html, Act_Order01.html and Act_Order02.html) and add in a link to the 'view cart' page just after NETQUOTEVAR:THEORDERDETAILS in the templates. The link should be of the format that is described in this knowledge base article

2) Also once you leave our site the order remains on a customers memory so if they return their old basket contents are still there - any way to change that?

The shopping basket contents don't remain there if the customer completes the order. If they do not complete the order, however, the session file will stay active for a length of time controlled by 'Web | Configure Expiry Periods'.