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    #1

    Search pages images missing when linked from site front page in IE

    Hi all,

    http://www.studio-music.co.uk/

    If you click on the either the 'new products' or 'special offers' link on the left, you'll reach the search page. This works fine in Firefox, but in Internet Explorer it is missing the images (they appear as the red cross placeholder).

    My theory is that this is to do with the value of <BASE HREF="/acatalog/"> tag, which is set, according to the AUG by the network settings -> Catalog URL. Other sites I have setup do not have this problem.The current vlaue is: http://www.studio-music.co.uk/acatalog/

    Does anybody know how to correct the situation?

    Just removing this tag wouldn't work as Actinic also alters the links on the page causing them not to work (click the third image on the top row (which has the alt tag 'studio music london')).

    Thanks in Advance

    Allen
    Tags: None
    #2
    Hi Allen

    I had a look at your website. As per your instructions, I clicked on both New Products and Special Offers, I got the text links, no images, but no placeholders either.

    I clicked on the image with the alt text " Studio Music London", it led to
    http://www.studio-music.co.uk/home.html with images for the four Featured Products.

    I have also tried individual search actions, I only get text links to the sections.

    Hope I have understood the problem correctly :-)
    Regards
    Krithika Chandrasekar
    SellerDeck

    sigpic

    E-commerce software by SellerDeck

    Comment

      #3
      Yes, you understood the instructions.

      Placeholders can be disabled in IE's settings, so that may be why you don't see them.

      Allen

      Comment

        #4
        I think you are missing this tag from your Act_BrochurePrimary.html template:

        <Actinic:BASEHREF VALUE="NETQUOTEVAR:BASEHREF" FORCED=NETQUOTEVAR:BASEHREFFORCED/>

        This is required in your Actinic brochure pages in order to make links to the Perl scripts work.

        Also, I notice when I go to the search results page that the missing images have this locations:

        http:///images/template/top_banner_middle.gif

        Any images referred to by Actinic templates need to be stored within the actual 'Site1' folder on the PC so there is no path information hard-coded into the templates.

        Comment

          #5
          This site does not use Actinic brochure pages.

          How would adding a BASE HREF help? What are the Actinic CGI scripts looking for that I am not providing?

          The whole point of having a BASE HREF at the top of the page is that you don't have to mess about with the URLs - so why does Actinic insist on doing so? If Actinic used BASE HREF properly:
          1) There probably wouldn't be this problem in the first place
          2) If there was, I could simply solve it by removing the BASE HREF tag from the page.

          Anyway, the problem has been solved. The problem originated that the site was originally tested on a different domain name (username.isp.net) - on the same server in the same folder, then the proper domain (www.studio-music.co.uk) was also directed to the same server / folder. I updated the network settings to reflect the proper domain instead of the initial one. Initially this appeared not to work, however after clearing my cookies this solution does work, so obviously Actinic is storing some information (needlessly) in the cookies it places on the users computer.

          A thought has occurred to me - It seems likely to me that this problem will also occur where multiple sites are pointed to the same website. EG. A website is mywebshop.com, but can also be accessed as my-web-shop.com, configured using the Apache ServerAlias system, or similar. Something you should look at maybe.

          Allen

          Comment

            #6
            Apologies - I thought they were brochure pages.

            The next thing I was going to get you to try was changing the end of the 'New Products' link from

            &ACTINIC_REFERRER=/acatalog

            to

            &ACTINIC_REFERRER=http://www.studio-music.co.uk/acatalog

            ... but if it's working, that's great.
            A thought has occurred to me - It seems likely to me that this problem will also occur where multiple sites are pointed to the same website. EG. A website is mywebshop.com, but can also be accessed as my-web-shop.com, configured using the Apache ServerAlias system, or similar. Something you should look at maybe.
            From what you describe, this should be handled by the 'Use Relative CGI-BIN URLs in Catalog Pages' feature - set in 'Advanced | Network Setup'.

            Comment

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