Mail to function

[Tony Moore]

Hi Guys, is it possible to have the email button re direct to the contact page? I'm getting a lot of repeat mails which dont lead to sales so I'm trying to direct customer to the faq via the contact page.

Thanks in adavance

[cdicken]

Hi Tony

There is no way to do this that is built into the software, but what you can do is replace the Actinic-generated 'Contact Us' button with one you have written yourself.

To do this:

1) Go to 'Design | Options | Navigation' and remove all field entries for the 'Send Mail Icon'. This will remove the Actinic icon.

2) You now need to add in a custom button next to your existing navigation bar. What theme are you using? If you are using an old-school theme (with the buttons at the top and the bottom) then you need to edit 'Act_Header.html' and place this code next to NETQUOTEVAR:HEADERGUIDE. If you are using a more modern theme with the navigation buttons down the side then you need to edit Act_Primary and add it after NETQUOTEVAR:FOOTERGUIDE.

The code for the button is as follows:

Assuming that:
'returns1.gif' is the name of the normal icon image
'returns2.gif' is the name of the highlight icon image
'returns_img' is the HTML name for the normal icon image
'returns.html' is the name of the file, within the 'acatalog' folder online, that you want to create a link to
This code will insert an image that rolls over:

<A HREF="returns.html" TARGET="_self" onMouseOver="SwapImage('returns_img,'returns2.gif')" onMouseOut="RestoreImage()">
  <img src="returns.gif" name="returns_img" border="0" alt="Go to the returns page">
</a>

Adapt this as necessary.

If you are using an 'Old School' theme then you probably need to start the code with <td> and end it with </td>

[Tony Moore]

Thanks Chris I'm using twenty four seven. I'll have a go at that ASAP.