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**Nadeem** · 03-Aug-2004, 08:58 AM

Hi Duncan

To use SSL with Actinic, you need to set up a symbolic link between the insecure /acatalog/ folder to the secure /acatalog/ folder.

When talking previously with clients on Fasthost SSL. Fasthost could not set up the symbolic link, therefore the only option they had was to set up the whole site in SSL only.

We have a guide on how to set up Actinic in SSL. Please check the following and pass to Fasthost.

http://www.actinic.co.uk/hosting/doc...figuration.pdf

Kind Regards

**Richard Gray** · 10-Sep-2004, 01:03 PM

As a new Actinic customer, I've been struggling like crazy to get a test site set up on a Fasthosts W2003 server, and it just won't play ball - always seems to fail at the 'path from cgi to catalog' stage - just doesn't seem to recognise the path, or even sometimes acatalog as a valid directory. I've tried Duncan's settings above, and various variants as suggested in both Actinic and Fasthosts knowledge bases, but without success (it seems generally agreed that a relative path of ./acatalog should work - but it just doesn't!).

Also having the permissions problems other people have referred to, and can't find a way to change them either in Fasthosts or ws_ftp. Even tried using 'putty' as recommended, but that won't even make a connection to the Fasthosts server.

Finally(!), I understand that Fasthosts SMTP servers won't allow connection for this unless you have an IP registered as a dial-up or broadband customer of theirs. Anyone got a way around this one?

Help, I think I'm drowning!

**Mike Hughes** · 10-Sep-2004, 01:52 PM

I can't help on the setup side as I'm not a fasthosts user, but on the SMTP side I don't think you have anything to worry about.

The SMTP restrictions most likely only apply to access from outside the fasthosts servers. They do this to control who can/cannot send email via their mail servers.

The only SMTP access required with Actinic is directly from the Actinic software on the server. There's none on the client side. When Actinic sends customer emails from the PC it uploads them to the server software and sends them via SMTP from there.

Mike

**Highlander** · 10-Sep-2004, 04:32 PM

Richard,

I had a major nightmare with a 1and1 site when they moved to 2003. They did this without warning and a database that previously worked suddenly stopped. It turned out the reason was that they had upgraded from IIS5 to IIS6.

By default, the Parent Paths option is enabled in IIS 5.0, but it is disabled by default in IIS 6.0.

Therefore any path such as ..\ will cause problems.

Server.MapPath()error 'ASP 0175 : 80004005' Disallowed Path Characters
-or-
ASP error 0131 The include file <%filename.ext%> cannot contain '..' to indicate the parent directory. /<%path%>/<%filename.ext%>, line <%number%>

was the MS explanation.

I don't know if this is the answer - but I believe that it is worth investigating.

**Richard Gray** · 14-Sep-2004, 07:43 AM

Thanks Scot, Higlander - still struggling with this, will let you know when / if I get a solution!

**Highlander** · 14-Sep-2004, 08:28 AM

Richard,

I have just checked my network settings re another query and two relevant ones are:

PATHFROMCGITOCATALOG ../
CODEBASE ./

This is for a clara hosted site on a linux server so the IIS6 problem is not relevant. If you are not on a windows 2003 server it probably won't be anything to do with the parent paths.

I may have introduced a red herring.

**Richard Gray** · 17-Sep-2004, 08:55 AM

Just a quick report back that I've finally got everything working on my W2003 Fasthosts server, using a slight variant of Duncan's script above - what threw me initially was that my ftp was directed to the specific host's ftp account, rather than my parent reseller's account, so the PATHTOCGIBIN and FTPPATHFROMCGITOCATALOG needed to start at the /htdocs/ level rather than the URL.

However, the most critical thing I found was that all these settings work ONLY if they're created in an external text file and imported to Actinic - entering them directly into the Actinic interface just doesn't work for some reason! Anyone know why??

Thanks to everyone who contributed thoughts and suggestions, and thanks particularly to Duncan for the initial detailed export file which was so much help.

**Sefton_Computer** · 09-Dec-2004, 06:19 PM

Latest SSL - any recommendations?

Just to bump this back up since people found the setting file to be of some use (glad I could help

) rather than starting a new post.

Fasthosts have had quite a few server changes recently so thought I'd ask them if SSL would yet work... Not a chance...

Unfortunatly Actinic still does not work on our SSL servers.

Unfortunately, the client wants SSL rather than the inbuilt java based encryption so...

Given that I can't use my Fasthosts SSL, how do I do it?

I presume a sharedSSL service will be the way to go - am I right in thinking I can still keep the non-secure side of the site hosted with FH or does the whole lot have to be moved?

And importantly... recommendations please! Don't want to be charged a fortune & seem to recall that there were cheaper solutions than Actinic's own �100 service. It's gotta work with Actinic though - I'm not dumping that!

I need SSL for this site, certainly another one in a few weeks and probably more to follow.

Cheers - Duncan

**Nadeem** · 10-Dec-2004, 11:19 AM

Hi Duncan,

As i mentioned previous within this thread

When talking previously with clients on Fasthost SSL. Fasthost could not set up the symbolic link, therefore the only option they had was to set up the whole site in SSL only.

So thats 1 option, having your whole site SSL. (Which may be the way to go for you, if you don't want to changing hosting company)

The other two options are:

2nd Option: Having a payment service provider - (Paypal or Worldpay)

3rd Option: Having Actinic SSL, Internetter or 4SureHosting.

Kind Regards

**Sefton_Computer** · 10-Dec-2004, 11:24 AM

Thanks Nadeem

If I use Actinic Shared SSL, am I right in thinking the non-SSL part of the store simply stays where it is or does that get moved to an Actinic server too?

If I go full SSL, does that stop the store content getting picked up by search engines?

Cheers - Dunc.

**Nadeem** · 10-Dec-2004, 11:53 AM

Hi there

With regards to Actinic SSL, you store simply stays where it is, at the time, when the customer enter their credit card details, the customer gets bounced to our secure server, they enter their cc details, click on finish, then they get bounced back your server.

If I go full SSL, does that stop the store content getting picked up by search engines?

I have not heard of this at all. I would not have thought so, as search engine pick up on content of pages.

Kind Regards

**Jenny** · 13-Dec-2004, 06:57 AM

my thoughts

I used to run on fasthosts servers with no trouble on the old windows 2000 servers, from V4. When they upgraded to window 2003, I had so many timeout problems that I could not feel safe with the thought of putting my sites there anymore. The linux servers at the time caused just as much grief, and FH will always say it is actinic not FH. I have now removed every last one of my sites, as I have some really good fast servers. Good luck to you if you have got it working.
Jenny

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