Worldpay and v7

[Steve Zodiac]

I know this is a stupid question, but has anybody got Worldpay to work with v7 in test mode?
I am trying hard, but whatever I do, I just get a Worldpay error message page, I suspect I am doing something stupid (usual scenario), but it has always worked first time before, even in the test mode with or without merchant ID and secret key.

[garyhay]

Happened to one of my clients a couple of weeks back.

We had the Customer ID and Installation ID mixed up. You also must have the payment set to "Imeddiate Payments"

[Steve Zodiac]

Thanks for replying, I had not thought of that actually, however I had a quick try at reversing the ID and secret key and it did not seem to make a difference.

From your experience though, it would seem that it is an incorrect secret key or ID number.
Might be time to get back to Worldpay.

[garyhay]

My client input the details originally and I redone them when I had a snapshot and it all went fine.

I am guessing that the client either input the wrong details or made a typo. Clear any session files from the server as well and do a web refresh rather than update.

[Steve Zodiac]

Hi Gary,

Many thanks for coming back.
It turns out that it wasn't me (yippee), once Worldpay were contacted they did 'something' and it all started to work.