Anyone tried Easily for hosting/script problems

[Charlesn]

Has anyone managed to use Easily as their ISP successfully?

My client already had hosting with them and I cant seem to get it to work properly.

Take a look at:

www.skylinepromotions.co.uk/acatalog

The quick search works, the regular search doesnt. The checkout stops onec you have chosen a location too.....

very annoying....

Cheers
Charles

[SureshB]

Hi Charles,

You should have received an email with the network settings. Please upload the site to the test server and check the results.

[Charlesn]

Hi Suresh,

Tried uploading with your settings. When I ran a Test I got an error. I've attached a screenshot of the error window.

Cheers
Charles

[SureshB]

Hi Charles,

I just checked the permissions set on the test directories, its fine. I don't know, why you get such an error message.

What I actually want you to do is to upload your site to a different server (if you have one) and check whether your site is working fine.

Else, you could register an email query at http://www.actinic.co.uk/support/register.htm, giving a link to this thread, so that one of our team members would request your Site Snapshot to determine more on this issue.

[Charlesn]

OK, have uploaded the site onto my companies webspace rather than the clients:

www.bm-group.co.uk/acatalog/

The simplesearch works, the regular search and checkout still don't so I guess there is a script problem rather than a compatibility issue.

Got any ideas?

Cheers
Charles

[TraceyG]

Hi,

There are no form tags around the search button which is why it is not working.

Can you check your default primary template for NETQUOTEVAR:FORMBEGIN and NETQUOTEVAR:FORMEND. Check one of the original primary templates from the theme folder to see where they should go in the template.

I also notice that you are getting:

'The section level can be accessed through: --> '

at the top of your first page. This can happen if you are using a primary template with a .htm extention. Change it to .html to get rid of the text.

I hope this helps.

[Charlesn]

Nice one Tracey. Seems to have completely solved the problem. Checkout and Search now work fine.

Thanks!