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    FTP error

    Hi,
    I set up Apache web server 1.31 on my windows XP computer, and I install catalog v6 on the same computer, I put the hosts file to identify my web server.
    When I try to do a 'web update' to my web server, I got this error message" The wizard is unable to establish an ftp connection with www.mydomain.com for unknown reason.
    The specif error is: there are no more files.

    I have check that I have install FTP component in my computer.

    Any body got any solution.
    Please advise
    Thanks in advance.
    Yong Sheng

    #2
    When I try to do a 'web update' to my web server, I got this error message" The wizard is unable to establish an ftp connection with www.mydomain.com for unknown reason.
    You need to go through the instructions VERY carefully.

    If you go to View > Business Settings

    you need to enter your web site adddress.

    The StarterGuide may help.

    Niall
    Niall
    www.highlandclans.co.uk

    Comment


      #3
      Keep it simple

      Of course as you are on the local machine you don't need to ftp.

      Just select web > Offline Preview.

      Niall
      Niall
      www.highlandclans.co.uk

      Comment


        #4
        Go into Advanced / Network Setup and click "Test". Then report what happens.

        You can also post your network settings from this page by exporting them to a text file and pasting it into the forum (hide any passwords though).

        Norman
        Norman - www.drillpine.biz
        Edinburgh, U K / Bitez, Turkey

        Comment


          #5
          ftp error

          Hi,
          Please find my network setting as below


          HTTPPROXYMODE 0
          HTTPPROXYADDRESS
          HTTPPROXYPORT 80
          HTTPPROXYUSER
          HTTPPROXYPASSWORD
          FTPPROXYMODE 0
          FTPPROXYADDRESS
          FTPPROXYPORT 21
          FTPPROXYUSER
          FTPPROXYPASSWORD
          SCRIPTID 1
          SCRIPTEXT .pl
          SMTPHOST
          WEBSITEURL http://www.mydomain.com
          IGNOREPASSIVEERRORS true
          USERELATIVECGIURLS false
          PATHTOPERL /usr/bin/perl
          CATALOGURL http://www.mydomain.com/acatalog/
          CGIBINURL http://www.mydomain.com/
          PATHFROMCGITOCATALOG <path>/acatalog/
          CODEBASE ./
          FTPHOST www.mydomain.com
          FTPUSERNAME
          FTPPASSWORD
          PATHTOCGIBIN cgi-bin/
          USEPASSIVEFTP true
          FTPPATHFROMCGITOCATALOG

          Comment


            #6
            What happened when you did the Network Test mentioned above?

            Norman
            Norman - www.drillpine.biz
            Edinburgh, U K / Bitez, Turkey

            Comment


              #7
              The error message is "Unable to move to the cgi-bin on the FTP server. The specified directory does not exist or you do not have access to the directory"

              I am running Apache on Windows XP machine. I try to install ActivePerl on it. Still trying to figure out

              Comment


                #8
                It looks like you're not following the instructions in the Advanced Guide for setting up a standalone server.

                Are you tring to use "www.mydomain.com" as the address of the local system? If so your settinmg

                CGIBINURL http://www.mydomain.com/

                needs to be

                CGIBINURL http://www.mydomain.com/cgi-bin/

                and

                PATHFROMCGITOCATALOG is usually ../acatalog/

                Why not try it exactly as the Advanced Guide way?

                Norman
                Norman - www.drillpine.biz
                Edinburgh, U K / Bitez, Turkey

                Comment


                  #9
                  Thanks for the advice, I setup IIS 5.0 and configure cgi on it. My CGI is working, but I do not have SSL on my web server. I try to upload again, now I have this error "An error occurred when trying to connect to the server. This can happen when the server is unreachable or you have set up an SSL server, but this server can not accept SSL connections, or Windows is confused about proxy settings. If you have Internet Explorer or another application configured to work with a proxy, the settings should be the same for Actinic Ecommerce. Please check your connection first."

                  I just want to simulate a web shopping experience with my web site. Please advise.
                  Thanks in advance.
                  Yong Sheng

                  p.s. I have disable SSL on my Actinic software, my internet does not require proxy, I did not set any proxy on my Actinic software.

                  Comment


                    #10
                    Hi there

                    I'm afraid Actinic can only support you with the method described in the Advanced User Guide, which uses a mixture of Apache Web Server and War FTP Server.

                    There may be someone on here who can help you with IIS though.

                    Comment

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