offline order cant delete

[Cheapprices4u]

hi sorry to be a pain again

but new to this product im getting there slowly

when i was nputting an order offline it crashed now when i restart it tell sme to delete but when i select and delete it cashes can anyoen tell me where it is on ftp or pc so i can edit or something

G

[millsey]

Crash

Hi,

Is this alive site?

[Cheapprices4u]

its up and running but not widely used just now

im trialing software to see if its what i want before i blow nearly 400 quid on it

ive now delected it by importing an old backup

thanks for asking

any help on what may of happened please advise

[millsey]

New software

Glad to here its up, please let us have the url so we can help.

what softwre are you trialing may be able to help.

[Cheapprices4u]

hi trialing catalog

www.cheapprices4u.co.uk

next problem is my logo seems to be too big on screens smaller than 1280x1024
also havnet figured out how to center everything, i tried in frontpage then save page but when i open actinic it all goes back to normal

[millsey]

site updates

Hi have just droped you an email, see if i can help...

thanks

[Cheapprices4u]

hi thanks for that just catching up with forum comments now

its doen it again

it seems to happen when i put in an offline order then select something that is out of stock for example
it then hangs an dcrashes software

whe i start up it tells me to delete it but it wont let me , so without using a backup and overwriting orders i cant get rid of it

any clues where orders are kept in the files so i can edit it manually

ta

[Mike Hughes]

Everything is stored in a database file called ActinicCatalog.mdb stored in your site1 folder.

I wouldn't really recommend manually editing the file unless you know what you're doing. If this happens regularly then you need to contact actinic support and let them take a look. If it's a real problem then it's best that they know about it and can get it fixed in the next version.

Mike