Mandatory Delivery Address

[HappyFlowergirl]

Hi,

How do I make the Delivery address a mandatory part of the form? I have changed the tick box so that is checked, but it can still be unchecked by the user.
There is loads of stuff about deleting it entirely, but I must always have a different recipient to the sender.

Generally the only people who send flowers to themselves are fraudsters! I keep getting lots of customers who "forget" to input the correct recipient details, and it means wasting time or money trying to find out the correct details.

If I could get rid of the option box and just make it mandatory, the separate input of recipient would make things a lot easier.

Can anyone help me please?
Thanks
Marion

[pinbrook]

In Design | Text find Delivery address tab.

Tick on show and required for all the parts of the address you want to be mandatory

[HappyFlowergirl]

Thanks Jo,

I have tried this, and all that happens is that the field becomes highlighted as "required", and the user can edit the check box.

I am looking for a way to rid the tick box altogether, just make the delivery address show automatically.

Harlequin have just come up with an idea, so I will let you know.

Thanks
Marion

[Menar]

Delivery address

Hi,

You can also try the following which will remove the 'Change' button on the invoice page or order01.html. This will disable customer to click on the button the address.

To do this follow these instructions, in Actinic goto Design|Text click on the goto button input the following value - Phase -1 ID 2067, where it reads <INPUT TYPE=SUBMIT NAME="ACTION" VALUE="Change"> could you please comment it out by inserting the following so it reads:

<!-- <INPUT TYPE=SUBMIT NAME="ACTION" VALUE="Change"> -->

[HappyFlowergirl]

I think that's the answer!

Thanks Menar, I think that sounds like a really good idea, it should work.

Thanks for your help, I am very grateful.
Marion

[smiffy]

Hi Marion,

Did you ever get this working in V6....

I too have a similar problem where I need to always insist on customers typing in a delivery address.

I did have a fix for this in V4, but need to get it working on V6

[HappyFlowergirl]

Hi Smiffy,

Well I sort of got it fixed... in that I asked my very useful web hosts to have a go! They got it sorted and now the delivery address comes up separately every time. They are harleqiun domains, maybe they can help you.

[Kerri]

postcode/ZIP

We are having similar problems - customers do not put in their full postcode or ZIP.

We get loads of orders from the States and sometimes the customer only enters the first part of their ZIP and leaves off the 5 digits after the state abbreviation.

Is it possible for Actinic to report an error message to the customer?

Something like "please enter your full ZIP e.g CA90210" or " please enter your full postcode".

Could the message be driven by the delivery location specified?

[smiffy]

You should be able to make it so that the field has to be x characters long to be accepted.

You should be able to change the html to this effect.

[smiffy]

Is anyone from Harlequin on here? Woudl they like to share how to make the delivery address mandatory???

[HappyFlowergirl]

I have just mailed them your request Smiffy. Hopefully he might get in touch!

[harlequin]

this is what we done

hi smiffy and others, hope this helps.

for Marions we opened Act_Order01.html from within Advanced>Template Manager>Ordering Tab>Order Phase 1 ... ps if you cant see 'tabs' click 'change view' at the top.

then locate this code...

<TR>
<Actinic:LOCATION TYPE='SEPARATESHIP'>
<TD BGCOLOR="NETQUOTEVAR:CHECKOUTBG"><FONT FACE="ARIAL" SIZE="2">NETQUOTEVAR:INVOICEPROMPT016</FONT></TD>
<TD BGCOLOR="NETQUOTEVAR:CHECKOUTBG" ALIGN=LEFT VALIGN=TOP><FONT FACE="ARIAL" SIZE="2"><INPUT TYPE="CHECKBOX" NETQUOTEVAR:INVOICESEPARATECHECKSTATUS NAME="SEPARATESHIP" VALUE="YES"></FONT></TD>
</Actinic:LOCATION>
</TR>

and replace it with

<input type="HIDDEN" NETQUOTEVAR:INVOICESEPARATECHECKSTATUS name="SEPARATESHIP" value="YES" checked>

this works in version 4,5,6 i think, cant see why it wouldn't.

best of luck...

[smiffy]

Spooky - thats exactly the code I used in V4.

In V6 I had to also hide the Change Button too.