update problem

[intersarc]

I have just tried to update from v6 to v7 but I have been getting an error message which says “error when trying to complete merging incremental updates at the web site” so that the update does not complete.

Has any body had this problem or could some one let me if I am doing some thing wrong.

Regards

Pat

[millsey]

Merge

Hi, Try a complete website refresh, always works for me, happened a few times.

[intersarc]

Error

Hi Paul

Thanks for your reply.

I must have tried over six times to get v7 to work properly; I have now reverted back to v6 which works with out any problem every time.

I do not see why v7 should be so different.

I am now trying in test mode as I do not want to disrupt my site.
Regards

Pat

www.intersarc.co.uk

[cdicken]

Pat

I suggest contacting Support on http://www.actinic.co.uk/support/register.html with your network settings and they can do a test and see what is causing the problem.

[intersarc]

Error

Thanks Chris

I have just managed to sort it out.

Thanks to every bodys help.

Regards

Pat