Error - taxsetup.fil is corrupt

[Mick Jackson]

A customer has just e-mailed this error report, any suggestions. I have refreshed the site following the notification.

A General Script Error Occurred
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Error: ../acatalog/taxsetup.fil is corrupt. The signature is invalid.
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Press the Browser back button and try again or contact the site owner.

The site is a fully patched V5.1.6.0.0.33CNNA

http://www.jackfish.net/acatalog/

Thanks

[Darren]

Hi Mick.

You could try this. I would suggest creating a snapshot before starting work.

Locate taxsetup.fil in your site folder, the path will be something like C:\Program Files\Actinic ecommerce v5\Sites\Site1 and delete taxsetup.fil. Next, FTP to your webserver and delete taxsetup.fil from within the acatalog folder.

Next, go to 'Web | Refresh Webiste' and see if that sorts it.

I hope this helps.

[Mick Jackson]

Thanks Darren

I am due a format of the hard drive so will try it then.