pulse8internet and cgi-bin settings

[Jenny]

My sub-client has a site set up for www.firstdomain.com on pulse8internet..
His new site www.2nddomain.com is assigned to a subfolder on the same hosting package. There is a cgi-bin assigned to the subfolder

root firstdomain
seconddomain folder
cgi-bin

Trying to load actinic to www.2nddomain.com. The files are going to the right place but it cannot complete the merge. The wizard says the specified cgi-bin-url or possibly the path to the cgi-bin is not correct. Check the cgi-bin url and try again...web server returned (404) notfound..

Is it because the path is wrong or the cgi-bin is not working. Any thoughts. All perl files find there way to cgi-bin but you can't add to the basket..
thanks
Jenny

[Nadeem]

Hi Jenny

Seeing that no one has responded to your thread, it may be that not many people have Actinic stores on pulse8 internet. I would suggest in calling Actinic Support if you have cover on: 0845 129 4848, or register an email query on: http://www.actinic.co.uk/support/register.htm

We could try to configure it for you to work with Actinic

Kind Regards

[Mike Hughes]

Sounds to me like the path is wrong rather than the cgi-bin not working.

If the CGI-bin wasn't working you probably wouldn't get a 404 error (page not found).

Mike

[Jenny]

No it seems as if the hosting wasn't set up correctly, as they have "tweaked" something and now it works.
Thanks guys
Jenny