Customer Login. Unable to enter own details

[WOP]

Developer Version 7.01

We've been using Customer Accounts login for sometime now, but only infrequently. After a customer complaint, I've just noticed that most cannot enter their own Invoice & Delivery Address etc.,

In Edit Customer Details > On the account tab, I've unchecked
'Only invoice address' but on going back in later it has reticked it. !!!

Also, on the Buyers Tab... No matter what I try the 'Invoice Address' box greys out. This occurs either at the end of the setup, or later when I re-visit.

I've got one Customer Account that works fine, the others are all faulty.

Its got me stumped.

Any suggestions welcome.

B

[Toby B]

Hi Bea,

Try adding in another address in the "Address" tab. If you only have one invoice address then "Only Invoice Address" will always be true.

[sandlg]

Toby...did this change since version 6? I didn't think there had to be two addresses previously. It's a real pain for us.

[TraceyG]

Hi,

See this thread