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**Buzby** · 20-Oct-2015, 11:52 AM

Would this work with Multi-site?

**sandymra** · 20-Oct-2015, 12:18 PM

Originally posted by Buzby View Post

Would this work with Multi-site?

Yes. You would need to manually select data source to display data from the site you have selected.

The best is to download a beta version and check how it works. When you open it, it will ask you to select the data source. In that moment, you can select Actinic Catalog database from any site you wish.

**Aby** · 20-Oct-2015, 07:42 PM

We have been using zone seller and I cannot recommend this application highly enough. I feel its USP is being able to provide targeted marketing to customers via email. We have noticed a substantial increase in repeat orders and up selling to existing customers since using zone seller. The interface is easy to use and invoices produced with our own logo are of exceptional quality.

**guccij** · 21-Oct-2015, 09:32 AM

How can we tweak the templates ourselves? For example, the company address is not formatted correctly in the templates, having no spaces between words and incorrect postcode display (mixture of lower and upper case letters).

Also in the OCC email template, the subject contains a question mark in place of the company name.

I'm copying this to the ZoneSeller website.

**sandymra** · 22-Oct-2015, 10:09 AM

Originally posted by guccij View Post

How can we tweak the templates ourselves? For example, the company address is not formatted correctly in the templates, having no spaces between words and incorrect postcode display (mixture of lower and upper case letters).

Also in the OCC email template, the subject contains a question mark in place of the company name.

I'm copying this to the ZoneSeller website.

Thank you for your feedback.

All reported issues are corrected. You can download new version in the download section of our website.

http://www.zoneseller.com/download

**guccij** · 04-Nov-2015, 10:21 AM

Just to say that I have uninstalled this add-on because of a security warning.

**sandymra** · 12-Nov-2015, 04:28 PM

We have taken seriously your comment and tested extensively ZoneSeller installation, executable file and the content of the installer.

The specified file that was detected by your Antivirus software(is-HPO33.tmp) is not included and is not part of ZoneSeller installation package.

ZoneSeller executable and installation files were tested with these Antivirus software:

AVG
ESET
Trend Micro
Panda
McAfee
Malwarebytes Anti Malware
Iobit Malware Fighter

There were no virus nor trojan detections.

All files from the installation were tested also with online virus checker and i provide the links of results:

https://www.virustotal.com/en/file/a...3e37/analysis/
https://www.virustotal.com/en/file/b...4a1c/analysis/
https://www.virustotal.com/en/file/d...is/1447327421/
https://www.virustotal.com/en/file/7...is/1447327418/

I suggest that you run your Antivirus software, make sure that your computer is clear from Trojans and Viruses and install new clean version of ZoneSeller.

Thank you.

**guccij** · 12-Nov-2015, 04:55 PM

My computer is most definitely completely clear of any viruses or Trojans.

This was picked up by BitDefender.

I don't actually appreciate being treated like an idiot and nor do I expect to get a snotty email from you accusing me of damaging your reputation and telling me to keep my concerns to myself.

**Aby** · 12-Nov-2015, 06:43 PM

Strange we have no problems and we have installed this on 3 pcs in our office. We have had no issues with our firewalls or anti virus software.

**sandymra** · 14-Nov-2015, 02:34 PM

Originally posted by guccij View Post

My computer is most definitely completely clear of any viruses or Trojans.

This was picked up by BitDefender.

I don't actually appreciate being treated like an idiot and nor do I expect to get a snotty email from you accusing me of damaging your reputation and telling me to keep my concerns to myself.

Before your comment on the forum notifying about potential virus, we had direct communication via e-mail where you have asked for customization of e-mail templates according to your needs. We have exchanged several emails and ultimately you have given up saying that you will keep on using different utility for order processing.

Having in account our previous communication, i though that you should be aware how harmful these kind of comments can be and i feel that is very unfair to all people who worked hard for years in ZoneSeller development, to discredit our software in such manner. The application is still in the development phase and we are constantly receiving requests and suggestions to improve it because that is the idea, to receive the suggestions and make it better and useful for many users.

Also, needless to say, it is still Beta release and all bugs and issues should be reported directly via e-mail or by live chat feature on our website and not on the forum, as it was stated in the introduction post.

You were kindly asked to report problems directly and not this way, because doing it in this kind of manner and reacting this way, you might make great deal of damage to our software and other clients who might find it useful, for something that can in the end of the day, be individual problem with hardware of software.

One more time i repeat. The application is virus free. It was tested on more than 50 computers and the file that appears on your antivirus as potentially malicious is not the part of ZoneSeller installation package.

**guccij** · 15-Nov-2015, 08:47 PM

I asked you to correct errors in your Beta product, including your spelling the word Shopping as Shoping, and postcode displayed as a mix of upper and lower case letters which is not how anyone writes a UK postcode.

I am not going to pursue this conversation further.

**Jan** · 17-Nov-2015, 06:44 AM

Hi Jules,

Give us a shout if you need anything Jules, we are always keen to hear suggestions for improvements to our software and we would hate to loose you as a customer.

Regards,

**Mike Hughes** · 17-Nov-2015, 09:42 AM

Also, needless to say, it is still Beta release and all bugs and issues should be reported directly via e-mail or by live chat feature on our website and not on the forum, as it was stated in the introduction post.

Getting shirty about it isn't going to do your reputation any good. You might not like to see discussions about the points raised being made on the forum but you have to realise that you do not get to decide what other people do and don't do. You have to rely on your users' goodwill and the only way to do that is to help them when they raise an issue.

On a technical point, the problem file looks to me like it's a .tmp file which to my limited knowledge would suggest it is created by something running on the PC rather than being part of an installation package.

The questions surely have to be whether whether your application creates any .tmp files, whether there's a pathway that these can be infected by a virus or whether it's just a false positive where the anti-virus has incorrectly raised a flag.

Anyway, I wish you luck as it's great to see new applications being developed to enhance sellerdeck desktop. Keep up the good work but remember to be nice to your users and customers.

Mike

**guccij** · 17-Nov-2015, 10:21 AM

Originally posted by Jan View Post

Hi Jules,

Give us a shout if you need anything Jules, we are always keen to hear suggestions for improvements to our software and we would hate to loose you as a customer.

Very happy with your Mole End products Jan, no need to worry!

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ZoneSeller - SellerDeck Desktop Addon

ZoneSeller - SellerDeck Desktop Addon

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