Hi all,
This is just a notice regarding SellerDeck support requesting information from our customers.
On very rare occasions SellerDeck support may contact our customers requesting information such as usernames and passwords, for example we may contact SellerDeck hosting customers regarding essential maintenance.
SellerDeck take the security of your website and business seriously, therefore you should always verify the identity of the person you share sensitive information with. Feel free to ask for a ticket reference number and the name of the agent handling the issue, you could also call us back on the SellerDeck support line before the sharing sensitive information.
Thanks
Paul
This is just a notice regarding SellerDeck support requesting information from our customers.
On very rare occasions SellerDeck support may contact our customers requesting information such as usernames and passwords, for example we may contact SellerDeck hosting customers regarding essential maintenance.
SellerDeck take the security of your website and business seriously, therefore you should always verify the identity of the person you share sensitive information with. Feel free to ask for a ticket reference number and the name of the agent handling the issue, you could also call us back on the SellerDeck support line before the sharing sensitive information.
Thanks
Paul