PROTX problems

[thedoc01]

I have a 'live' site that has been moved from to actinic and my client is not too pleased. They use PROTX for credit cards.

PROTX will not go 'live' and after 6 hours of emails and waiting on the phone, PROTX have said the problem lies with actinic and not them. It works in 'test' mode but not 'live' mode.

When you are about to pay by card,
http://www.clientdomain.co.uk/cgi-bin/os000001.pl says "You will now be automatically transferred to the Protx VSP secure server to process your credit card details with complete confidence."
But the transfer does not take place.
Can anyone please shed any light on this as a matter of urgency please?
Many thanks.

[gabrielcrowe]

this problem is related to forwarding to the page with the form data.

<script language="JavaScript" type="text/javascript">
document.formOCC.submit();
</script>

this is a block of code to add to tha bounce page, that should submit the form.

put it before the </body> tag. to see ifthis is the case.

[RuralWeb]

There are also several recent threads about PROTX and V8 giving solutions to this problem.

[thedoc01]

Thankyou very much - that has solved the problem.