Server Script Error

[woodsy1971]

hey - We have been making a few cosmetic changes to the site, and we are now getting this server error when clicking the purchase item, show basket and checkou buttons. search works fine.
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, paul@amplifiedart.co.uk and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.
Apache/2.0.46 (Red Hat) Server at www.amplifiedart.co.uk Port 80

We can't upload the site either as it stops at the merge files process.

Is this Actinic or the host server? wayyyy out of my depth here and now have a non functional site!

many thanks, paul

[RuralWeb]

or the host server?

Host server - have a cup of coffee and try again later.

[gabrielcrowe]

could be a problem with permissions.

this happened to us when our host upgraded the perl version.

how about running the test in the network options?

how about a increment script id/purge/refresh if that checks out?

[RuralWeb]

host upgraded the perl version

They are always doing stuff behind your back - there have been issues like this before on the forum. Look in the network threads

[woodsy1971]

the test in permissions is not working, it was last night, but they added permissions in to a subdomain today, so i have asked them to check the original set up.

is there any problem with conflict if you have a cgi bin in the main site and one on a sub domain?

[woodsy1971]

The hosting company did tell me this yesterday:
I have given the cgi directory 775 permissions, it was 755. Due to security implications this is the relaxed i can allow the permissions to be

i have asked them to change the permissions back to what they were, so hopefully this is it!

thanks for the tips. Paul.

[woodsy1971]

so are you saying that they have to be set at 775? is there any other work around if the host gets arsy?

[pinbrook]

so are you saying that they have to be set at 775? is there any other work around if the host gets arsy?

cgi-bin has to be 755
acatalog 777

Otherwisethe site WILL NOT WORK.

If your host can't give you these permissions you will have to find another host

[woodsy1971]

thanks Jo, I have just given them a good kicking. they were set to this until yesterday morning....