White background..where's it coming from?

[TraceyHand]

I've looked at this and, even with Firebug, I can't work out why I have white in my extended info pages.

Example THIS PAGE
second product down.
If you click on "more photos/details" and view the extended info pop up...does anyone know where the white background part is coming from?

This is my extended info layout

<table border="0" cellpadding="5" cellspacing="0" bgcolor=<actinic:variable name="BGColor" />>
      <tr> 
         <td valign="top">
            <actinic:block if="%3cactinic%3avariable%20name%3d%22IsExtendedImageSpecified%22%20%2f%3e">
               <actinic:variable name="ExtendedInformationImage" value="Standard Extended Information Image" />
            </actinic:block>
         </td>
      </tr>
      <tr> 
         <td valign="top">
            <actinic:variable name="ExtendedInfoText" />
         </td>
      </tr>
      <tr> 
         <td valign="top"> 
            <script language="javascript" type="text/javascript">
               <!--
               if (window.name != "ActPopup")
                  {
                  document.write('<a href="javascript:window.history.back();"><actinic:variable Name="BackIconText"/></a>');
                  }
               else
                  {
                  document.write('<a href="javascript:window.close();"><actinic:variable Name="CloseLabel"/></a>');
                  }
               window.focus();
               //-->
            </script>
         </td>
      </tr>
   </table>

It's not exactly complicated (BGColor is the pale grey) but, for some reason, I have white there and in some other extended info pages too (all are using the same layout although varying sizes in places)

I'd be grateful if anyone can point me to the blindingly obvious

Many thanks

[jont]

Is the server down Tracey? Unable to connect to the site.

[CymraegKev]

Hi Tracey - in your Style Sheet you have:

background-image: url(background1.gif)

I think this is the culprit. Its in the Body {} element.

Open up in firebug and remove that element and the white square goes away. The image (background1.gif), is actually a 10x10 white image.

EDIT: Also, of course, the style sheet in question is athe actinic.css so if you are likely to need that image in the Body element, in which case, you'll need to overide it in the cascade.

See if that works

Kevin

[TraceyHand]

Is the server down Tracey? Unable to connect to the site.

grrrrrrrr...I hope not but it appears to be working now.
I'm still having problems with slow loading initial pages so perhaps it timed out.

I need to follow it up, I think

[TraceyHand]

Hi Tracy - in your Style Sheet you have:

background-image: url(background1.gif)

I think this is the culprit. Its in the Body {} element.

Open up in firebug and remove that element and the white square goes away. The image (background1.gif), is actually a 10x10 white image.

EDIT: Also, of course, the style sheet in question is athe actinic.css so if you are likely to need that image in the Body element, in which case, you'll need to overide it in the cascade.

See if that works

Kevin

ooh...thanks Kevin.
I've not been in the Jesters stylesheet as much as I should have...I'll check that out.
Much appreciated

[RuralWeb]

The background image is controlled in the site options - general tab it is set by default to background1.gif so you can control it via themes

[CymraegKev]

The background image is controlled in the site options - general tab it is set by default to background1.gif so you can control it via themes

That's true of course, but make sure it doesn't affect other aspects of your site (easiest way to test as mentioned, via the themes).

[TraceyHand]

Perfect, thank you!
It wouldn't let me leave an empty value for the background image in the site options so I had to edit the variable to allow it but I've removed it now and, not only did it fix the problem but now it's using my set background colour to the edges too, which is SO much better!

Excellent, much appreciated.

[jont]

grrrrrrrr...I hope not

I am still unable to see the site I have viewed it in the past but 2 days at different times is a little concerning.

[TraceyHand]

I am still unable to see the site I have viewed it in the past but 2 days at different times is a little concerning.

thanks for letting me know.
I am still suffering with really slow load times (and I've had sales to reflect it )
I fully intend to get onto it this morning.

[TraceyHand]

hmmm..this morning both sites loaded instantly!
I think I need to do some "spot checks" through the day to make sure it's not a fluke

as if it being Monday wasn't bad enough

[Sean Williams]

Have you seen these guys: http://host-tracker.com/

Very good and it's free for the basic.

I get my sites checked every 5 mins and it really works!

I know it's only been a month since I moved, but so far I cannot fault UKFAST on page speed - it's always instant. Support is instant too - they answer within three rings.