Announcement

Collapse
No announcement yet.

Lost all product prices.

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Lost all product prices.

    Ok - a daft thing has happened somewhere.

    Lost all product prices from all sections.
    http://www.originaltouch.co.uk/acatalog/di_romagna.html

    Changed to other types of section, reverted to factory settings, still the same.

    All usual things done in business settings, Prices are enabled, online ordering etc.
    Sam
    http://www.originaltouch.co.uk
    http://www.spcb.co.uk

    If you spend your whole life waiting for the storm, you値l never enjoy the sunshine.

    Failure is the tuition you pay for success.


    #2
    Just to update:

    Went back to a snapshot from 2 days ago when all was fine.
    Copied a product layout from then (with prices) to the most current site and still no prices showing, so the fault is definitely not with any layout.

    Have checked all settings.
    Could it be a variable somewhere?

    <h3 class="product_price">
    <actinic:block if="%3cactinic%3avariable%20name%3d%22PriceIsEnabled%22%20%2f%3e">
    <Actinic:PRICES PROD_REF="<actinic:variable Name="ProductID" />" RETAIL_PRICE_PROMPT="<Actinic:Variable Name="ProductPriceDescription"/>">
    <actinic:variable name="PriceListRetail" />
    </Actinic:PRICES>
    </actinic:block>
    <actinic:block if="%3cactinic%3avariable%20name%3d%22ProductPriceIsEnabled%22%20%2f%3e%20%3d%3d%20False">
    <Actinic:NOTINB2B><br /><actinic:variable name="ProductPriceNotEnabledMessage" /></Actinic:NOTINB2B>
    </actinic:block>
    <actinic:block if="%3cactinic%3avariable%20name%3d%22IsCustomerMessageUsed%22%20%2f%3e">
    <br />
    <Actinic:PRICE_EXPLANATION PROD_REF="<actinic:variable Name="ProductID" />" COMPONENTID=-1><Actinic:Variable Name="RetailCustomerMessage"/></Actinic:PRICE_EXPLANATION>
    </actinic:block>
    </h3>


    Don't want to go back to the old snapshot as did loads of work yesterday.
    Sam
    http://www.originaltouch.co.uk
    http://www.spcb.co.uk

    If you spend your whole life waiting for the storm, you値l never enjoy the sunshine.

    Failure is the tuition you pay for success.

    Comment


      #3
      Sounds like ordering has been switched off in business settings to me.

      Comment


        #4
        Thanks Lee, but no, ordering is enabled.

        By the way, sent a snapshot to support ages ago but no response so far.
        Sam
        http://www.originaltouch.co.uk
        http://www.spcb.co.uk

        If you spend your whole life waiting for the storm, you値l never enjoy the sunshine.

        Failure is the tuition you pay for success.

        Comment


          #5
          Getting somewhere - Products do display prices if changed to excluding VAT but not Including VAT or Compact Price - getting to the variable!!
          Sam
          http://www.originaltouch.co.uk
          http://www.spcb.co.uk

          If you spend your whole life waiting for the storm, you値l never enjoy the sunshine.

          Failure is the tuition you pay for success.

          Comment


            #6
            Ok just left in in case it's of use to anyone else.

            Issue resolved after following the clues above.

            Reverted all Prices inclusive of VAT back to default.

            Had not changed anything at all manually in prices, so a blip somewhere - mind you, often do find that Actinic can have a mind of its own sometimes!
            Sam
            http://www.originaltouch.co.uk
            http://www.spcb.co.uk

            If you spend your whole life waiting for the storm, you値l never enjoy the sunshine.

            Failure is the tuition you pay for success.

            Comment

            Working...
            X