Insert Layout Button Greyed Out

[ruthie2012]

When I right click in the Layout Code and select Insert Layout, the Insert Layout window pops up but I am no longer able to actually insert a layout, because, the insert button is greyed out.

It stays greyed out no matter what layout I try and insert.

Does anyone know why or what I've done wrong?

Thanks

[Rich Brady]

What are you trying to insert and where?

I'll see if I can recreate it the problem and shed some light if I can.

[ruthie2012]

I was tring to add a layout that I've made into my home page. However the problem is happening on every page. Wherever I am in the page I can't insert any layout from the insert layout pop-up panel.

I can insert a layout if I start typing the name of it - then the drop down list appears and I can insert it.

I'm going to try and go backwards - remove the layout I've created etc to see if it's something I've done.

Thanks for your help.

[ruthie2012]

Also ... I can insert a variable or a block. It's just a layout that I can't. If you have any ideas I'd be grateful.

[TraceyG]

Hi,

I haven't come across this before but I've asked the development team if there is anything that will grey out the 'insert' button. I'll let you know once I have a response.

[Rich Brady]

Ruth a screen shot may be helpful too...

[TraceyG]

Hi Ruth,

Development haven't been able to give any clues on this one but as Rich says, can you provide a screenshot please as that might help.

[Golf Tee Warehouse]

Did this problem get solved as I now have the same problem.

The problem has occurred after I upgraded from V9.0.3 ILXA to V9.03 IMMA.
I have also started to add Norman's "Multi Product Images" add-in which involves using File/Snapshot/Import Site.

After discovering the problem I reverted back to a snapshot made shortly after the upgrade in case the problem was related to Norman's add-in, but this has not solved the problem.

I have attached an image of the "Insert Layout" window showing the greyed out "Insert" button.

Any ideas what I can try.

I suspect an uninstall and reinstall may be one option that I may be forced into.

[Golf Tee Warehouse]

Additional information: I installed V903IMMA over the top of v903IXLA wihtout uninstalling first.

[Golf Tee Warehouse]

I've fixed the problem by un-installing Actinic and performing a clean install of V9.0.3 IMMA

[Golf Tee Warehouse]

The exact same problem has just occured again.

The problem occurred immediately after creating a new layout and copy and pasting some javascript code into it.

I can provide a copy of the code to support if required.

I will now reinstall V9.0.3.

UPDATE: Re-installed V9.0.3 created the layout again inserted the javascript code and everything is fine again.

[TraceyG]

I can provide a copy of the code to support if required.

Yes please, and can you also provide exact steps of how you created the new layout (ie via the library, or selecting 'New' from a layout drop-down field etc) as this may have a baring on the issue.

[Golf Tee Warehouse]

As far as I remember I used the library and created a new layout based on "none" then copy and pasted the code.

Do you want me to post the code here or raise a ticket with support.

[TraceyG]

You can post the code here and I'll see if I can recreate the problem. To be honest, there's not a lot of point going to support unless you have a snapshot that shows the problem or steps to recreate it. Do you remember if this is what you did the last time you had the issue?

[Golf Tee Warehouse]

I created a new blank layout in the 'Javascript Header Functions' section of the library, called it 'Accordian Menu Script' and then pasted the followig code:

<script type="text/javascript" src="jquery-1.2.6.pack.js"></script>

<script type="text/javascript" src="ddaccordion.js">

/***********************************************
* Accordion Content script- (c) Dynamic Drive DHTML code library (www.dynamicdrive.com)
* Visit http://www.dynamicDrive.com for hundreds of DHTML scripts
* This notice must stay intact for legal use
***********************************************/

</script>


<script type="text/javascript">


ddaccordion.init({
	headerclass: "expandable", //Shared CSS class name of headers group that are expandable
	contentclass: "categoryitems", //Shared CSS class name of contents group
	revealtype: "click", //Reveal content when user clicks or onmouseover the header? Valid value: "click" or "mouseover
	mouseoverdelay: 200, //if revealtype="mouseover", set delay in milliseconds before header expands onMouseover
	collapseprev: true, //Collapse previous content (so only one open at any time)? true/false 
	defaultexpanded: [0], //index of content(s) open by default [index1, index2, etc]. [] denotes no content
	onemustopen: false, //Specify whether at least one header should be open always (so never all headers closed)
	animatedefault: false, //Should contents open by default be animated into view?
	persiststate: true, //persist state of opened contents within browser session?
	toggleclass: ["", "openheader"], //Two CSS classes to be applied to the header when it's collapsed and expanded, respectively ["class1", "class2"]
	togglehtml: ["prefix", "", ""], //Additional HTML added to the header when it's collapsed and expanded, respectively  ["position", "html1", "html2"] (see docs)
	animatespeed: "fast", //speed of animation: integer in milliseconds (ie: 200), or keywords "fast", "normal", or "slow"
	oninit:function(headers, expandedindices){ //custom code to run when headers have initalized
		//do nothing
	},
	onopenclose:function(header, index, state, isuseractivated){ //custom code to run whenever a header is opened or closed
		//do nothing
	}
})


</script>

The layout was then inserted just above the </head> tag.
I cannot remember whether the greyed out insert button was discovered at this point or soon afterwards.

There is a possibility that the two javascript files that I have attached had not been copied into the Site folder, which might be a factor.

I reinstalled actinic and didn't get the problem again.

I cannot be sure it was creating this layout that caused the problems.

I had the same problem occur when I installed Norman's "Multi Product Images" add-in.