Announcement

Collapse
No announcement yet.

Incorrect email warning message on checkout

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Incorrect email warning message on checkout

    Hi all,

    I'm fairly new to Actinic and have been asked to take over the upkeep and maintenance of my company's site.

    When using the checkout, if you don't fill in an email address at all you're given the warning "The format of the entered Email Address is not valid."

    Now whilst technically correct (A blank email is indeed incorrectly formatted)... the boss feels that it shouldn't be saying it (There is another message further down which says "Email Address:" is required.

    I tracked the message down to the file os000001.pl and am quite happy correcting the PERL script.

    However, the file is dynamically generated by Actinic so any changes I make are just overwritten upon publishing.

    Can anyone tell me where this is controlled from within Actinic?

    Thanks :P)

    #2
    Design - text always first place to search for system text.

    Comment


      #3
      Hi,
      Thanks for that... but I don't want to change the text. I want to change the logic that dictates whether it shows or not.

      Comment


        #4
        First place to look would be OrderScript.pm I think.

        Comment


          #5
          Ah right sorry, no idea then i'm afraid, i'd have thought it was Javascript, at least that's where i'd look first anyway. Wouldn't it be more logical to change the message to 'please enter a valid email address'. This covers for non entry and poor entry then?

          Comment


            #6
            You could force a double input for the email address as described in the AUG. This wouldn't change the message but might lead to fewer customer input errors.
            Reusable Snore Earplugs : Sample Earplugs - Wax Earplugs - Women's Earplugs - Children's Earplugs - Music Earplugs - Sleep Masks

            Comment


              #7
              Confirm email is now a standard feature Jules, can be switched on in design - text.

              Comment


                #8
                Is it? In v9 as well? Didn't know that, thanks Lee.
                Reusable Snore Earplugs : Sample Earplugs - Wax Earplugs - Women's Earplugs - Children's Earplugs - Music Earplugs - Sleep Masks

                Comment


                  #9
                  Originally posted by drounding View Post
                  First place to look would be OrderScript.pm I think.
                  That's perfect The bit of code is in there in the section headed "Validate Email for '@' Symbol".

                  You just need to alter the PERL code so that it checks the length of the email address field regardless of anything else.

                  Thanks

                  Comment

                  Working...
                  X