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Error installing Protx - Currency Field Missing

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    Error installing Protx - Currency Field Missing

    I am just testing Protx before going live and I am getting the following message on Protx:

    Status: MALFORMED
    Status Detail: 3045 : The Currency field is missing.

    I am using version 8 and have only set up the ID and secret key information, should I have also done something else?

    #2
    Mark,

    Apologies for this not getting responded ot sooner. Have you managed to sort the test issues with Protx?

    Kind regards,
    Bruce King
    SellerDeck

    Comment


      #3
      I ended up reinstalling the latest version of Actinic and completed the instructions again. This appears to have resolved the problem.

      Not the best of days to want to go live on Protx!

      Comment


        #4
        Hi,

        I am seeing exactly the same error message :-

        VSP Form Transaction Error

        Status:MALFORMED
        Status Detail:3045 : The currency field is missing.

        Does anyone know how to resolve this one?

        Thanks
        Glyn Emmett
        Sure IT
        IT Support Dorset & Hampshire
        web : http://www.sure-it.co.uk
        e-mail : enquiries@sure-it.co.uk

        Comment


          #5
          Hi There,

          I suspect that this issue is caused as the submit URLs are not setup correctly.

          Can you please check the instructions in the following community thread and see if you have setup the submit URLs correctly.

          http://community.actinic.com/showthread.php?t=32199


          I hope this helps.
          Regards,
          Sivakami.C

          Actinic Software
          www.actinic.co.uk
          www.actinic.com
          http://knowledge.actinic.com/

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