Paypal Bounce Page error

[xdoktor]

Hi all,

I'm having trouble with the 'bounce back' page after paying in paypal.

What i means is, after the payment is made to paypal,
when the page says 'wait 10 seconds to return to shop' etc

it tries to got back to site but I get this error:

A General Script Error Occurred
Error: Bad input string "SEQUENCE=3&ACTION=Finish&ORDERNUMBER=AH79RE10000012&REFPAGE=
http%3a%2f%2fwww%2eukbiotech%2eco%2euk%2facatalog%2fAccessories
%2ehtml&&tx=6XE37575AV637763R&st=Completed&amt=0.01&cc=GBP&cm=
&item_number=AH79RE10000012&sig=
a6ZDbbJPU6EjvatjI0LQoj%2fOtZ7iSs5ix0B8twrw6LLDrNy9c0u0Ngst
7etiC3nD0TW5rK3gbmBBPpHTlk0DxtNl2L16kkkcEhWie7PBObdJoS0dMHu0
XUdmwwmeGxgA0HABmVNbJdq7Y1KVbJX%2bWP%2fz%2bNFnjvpwKzxP7
54j5r0%3d".
Argument count 22. Press the Browser back button and try again or contact the site owner.

should it not be going to the receipt page?

any ideas why not?

website(my testsite) www.ukbiotech.co.uk
item for 1p to test(i'll send u 10p back!!!!! hahah!!) http://www.ukbiotech.co.uk/acatalog/Accessories.html

many thanks in advance.....when this is fixed ive finished...yippee!!

peace
Andrew

[xdoktor]

FIXED...!

i followed Bruce's instructions(below) and now all seems well...

How to configure callbacks on the PayPal Control Panel:

On the Merchant interface (logged in to www.paypal.com)

- go to 'Edit profile | Website payment preferences | Auto Return' and set to 'off'.

- Open the {Site Dir}\CommonOCC\OCCPayPalTemplate.pl with a text editor like notepad

- After line:
AddPostValues ('&', 'bn', 'ActinicCat_Cart_ST', $ALWAYS, $NOENCODE); # hard code the provider

- insert the following line:
AddPostValues ('&', 'rm', '2', $ALWAYS, $NOENCODE); # Set form send method to POST

- save the file and exit editor

'Upload' for your site and PayPal should now be properly configured.

Kind regards,
__________________
Bruce King
Actinic Software

payment is now taken, paypal shows a receipt and then user is redirected to actinic receipt.....perfect!!

actinic forums...the holy grail...!

cheers
Andrew

[bethalyn]

Paypal General Script Error

Does this fix work for V7 as well, or is it only in V8?

Got a notice from a customer about a PayPal general script error, waiting on him for exact details (so I can try to recreate the problem), but I thought I'd dig on the forum for known errors and solutions in the meantime.

If this is the fix, thanks in advance for making my life so much easier!

[TraceyG]

Hi Beth,

It should work in v7 but the line you search for may be slightly different. You should look for:

AddPostValues ('&', 'bn', 'SureSolutions.Actinic', $ALWAYS, $NOENCODE); # 
hard code the provider

and paste the code after this.

[bethalyn]

GSE fix

Tracey-
That's exactly the line I found. Figured out it was a v7 vs v8 difference, so I've made the change. Waiting on my PayPal user to test and see if it works.

Thanks for the assistance.

[bethalyn]

Solution works

Tracey-
Thanks. Customer was finally able to place his order using PayPal and our V7 site.

[jp9744]

I have same paypal prob

When turning off Auto return in paypal should you also turn off Data Transfer?

Cheers
JP

[bethalyn]

Paypal Bounce

I logged into PayPal to check my settings, and found that Payment Data Transfer is OFF by default. Plus, there's a note explaining the setting:

Please note that in order to use Payment Data Transfer, you must turn on Auto Return.

So, the answer to your question is that PDT should be OFF, since Auto Return has to be OFF.

Good luck.

-Beth