Secure Trading - Fallback Servers

[Mark Crisell]

We're received notification from SecureTrading that they are introducing fallback servers in case their main one becomes unreachable.

Basically, instead of the normal URL that our customers will be directed to there is now a

https://pay2.securetrading.net/...

and a

https://pay3.securetrading.net/...

variation of the URL.

We have to manually create the form.html files etc to be uploaded, no problem there. But, should their site do down and we wanted to activate the routing to a fallback server, where in Actinic would we change the URL that buyers would be passed to?

[TraceyG]

Hi,

You should not have to change anything within Actinic as the provider's system should automatically determine the available server(s) to use.

However, if you do want to do this (and there are no guarantees that it will work), is to change it in 'c:\program files\Actinic vX\OCCUpgrade\OCCUpgrade.ini' file (open it in notepad). Search for:

[OCCProvider:3]

and change the link in the 'ProviderURL' row (you will note that we have a different url to the one you provided as Actinic uses a different gateway to their other customers). Increment the version number at the top of this file by 1 and then when you open Actinic it will update these details. You will then have to update your site again. And when you need to change it back you will have to do the same. It may be worth checking with Secure Trading if their notification applies to Actinic users.