Actinic Payments server down

[guccij]

Admin down again???

Looks to me like AP admin is down again. Best check folks that the main payments are working. I am about to check MOTO.

--edit --

MOTO working. Admin too slow to be useable. Hopeless.

[Fairyglass]

I can log into admin ok, and processed a MOTO payment a few minutes ago...

[guccij]

Glad it's working for you. I cannot get Admin to do anything other than a basic report. Trying to get it to, say, find a settlement detail from early May just times out. It's unworkable in its present state.

[Darren B]

working for me, maybe a tad slow but nothing major

[guccij]

Have tried it in Firefox, Chrome and now, god forbid, IE8. Still can't get it to move at more than a snail's pace. Given up. Will have to make it up. PS No problems with internet otherwise, super fast.

[pinbrook]

try pinging it and traceroute to see where the blockage is

this will help identify if its AP or the route to AP

[Darren B]

i have just done a MOTO without any problems, so looks like a problem your end, have you rebooted your router recently?

[guccij]

Thanks for suggestions - router is fine. Doing the ping thing now.

(been out getting *new motor* hence late response)

[guccij]

Loads of time outs all over the place:

Ping

Tracert

Going to play with the router just in case.

[pinbrook]

you should do the traceroute from your pc and not from an online tool - online services will run it from their server.

run, cmd, to get to dos prompt

[guccij]

Yeah I did that too - same issues.

[Darren B]

whos you isp jules