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    #1

    Return URL payment response

    Can anyone help please ?

    I would like to get customers "returned" back to receipt.html after their purchase.

    Currently they are not - they get a "thank you" page from the payment provider (we currently use Worldpay and Paypal) which causes problems with tracking/analytics etc

    So my question is how can I redirect customers back to the receipt.html page ?

    Grateful for any help.
    Thanks in Advance

    Simon
    www.spcmarketing.co.uk
    Tags: None
    #2
    Hi Simon,

    I use paypal, and customers are not automatically sent back to the receipt page. I dont think its possible to automate this. I try and make it clear on the checkout pages that customer should click 'return to merchant' when they have finished paying to receive their receipt. Some do, some dont. I know this means that not every conversion is counted with say google conversion tracking... So the figures wont be accurate, they'll always be under the real figure.. Its a bit of a pain isnt it, but I dont think its fixable.

    Feemish
    Arka Tribal Jewellery

    Comment

      #3
      Hi Simon,
      Did you ever get a solution?
      I am trying to work on the same issue now.
      thanks,
      Jonathan

      Comment

        #4
        sorry its been such a while I'd forgotten about this !
        no, this was never fixed as far a I know, but to be honest we are moving sites away from Actinic now as it just doesnt fit with our system.

        Comment

          #5
          thanks for writing back...
          It looks like worldpay have a solution but it involves server side programming.
          Good luck with the new system

          Comment

            #6
            As far as I can remember this has been solved. There's a whole thread about it somewhere in the PSP section of the forum.

            Mike
            -----------------------------------------

            First Tackle - Fly Fishing and Game Angling

            -----------------------------------------

            Comment

              #7
              Hi Mike,
              thanks for that. I checked and cannot find anything. I noticed you started a thread requesting something similar as a wishlist item. Did that get resolved?
              Any idea if any other threads dealt with it?
              thanks.
              Jonathan

              Comment

                #8
                Using the search words return url PayPal, this is what comes up:

                http://community.actinic.com/showthread.php?t=47541

                And it works.
                Reusable Snore Earplugs : Sample Earplugs - Wax Earplugs - Women's Earplugs - Children's Earplugs - Music Earplugs - Sleep Masks

                Comment

                  #9
                  Yep. that's the one I was thinking about. Works perfectly for me.

                  Mike
                  -----------------------------------------

                  First Tackle - Fly Fishing and Game Angling

                  -----------------------------------------

                  Comment

                    #10
                    Our issue is with worldpay. It seems the equivalent url field in worldpay is disabled when connected to an actinic installation.

                    Comment

                      #11
                      Hi there,

                      I have the same issue. I want to return people direct to the receipt page after payment is successful.

                      Worldpay's system do not allow you to do this, they just have a tiny button to click which no one sees.

                      Worldpay have told me I need a custom page and sent the following template:

                      <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
                      <HTML>
                      <HEAD>
                      <meta http-equiv="refresh" content="5;url=http://www.mywebsite.co.uk/thank-you.php&quot; />
                      </HEAD>
                      <BODY>
                      <br/>
                      <p>Your payment was successful.</p>
                      <br/>
                      <a href="http://www.mywebsite.co.uk/thank-you.php&quot;>Click here to be re-directed back to mywebsite</a>
                      </BODY>
                      </HTML>


                      But without the relevant variables this is useless. Can anyone help with where I should be redirecting them to or how I get the relevant variables?

                      Comment

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