Pay Offline - Production Mode shows Test Mode On Order

[Darren B]

OK since the v9.0.4 upgrade all my payoffline payments are now comming in as test payements.

does anyone else use payoffline?

I have checked the setup and it is correct, well to the best of my knowledge it is see the two images

Cheers
D

[Rich Brady]

Darren, have you had it test mode recently? After you up graded perhaps?

Maybe you should ftp to the server, delete acatalog and cgi-bin contents and do a purge and refresh in case there's some sort of hang over?

Failing that Tracey could confirm that it's a bug, she's good at that...

[Darren B]

Nope never had it in test mode, just upgraded to 9.0.4 and now the orders get stuck because they say test mode, i cant delete the payment form the or complete them its a right PITA

[Rich Brady]

Random idea, but have you tried to run an order through it in test mode?

[Darren B]

nope, might try later

OK can someone tell me what payment option payoffline should be in the database

currently it shows me as 60, AP seems to be 950 paypal 900 am i right in thinking test mode would be different to live mode.

I can also change the type of npaymentstatus to 10 it is currently at 8, when i do it shows full payment but if i open the order and look at the payment it changes it back to test mode.

[Darren B]

OK

Starting to p**s me off now, can someone from Actinic confirm this is a bug in v9.0.4 as it never happened before then and i cant complete orders because it is showing in test mode

[Kiran]

Hi

I've passed this to development for them to look into it, will keep you posted on their findings/thoughs.

[Kiran]

Hi, development have aksed me for your website URL to run some tests, can you confirm if it's http://www.tametheweb.co.uk/, if not please give me the correct one.

[Darren B]

Hi kiran

so for the delay in replying the url is http://www.kitesrus.co.uk

its still happening btw so its not one instance

Cheers
Darren

[Darren B]

is there any news on this?

[Kiran]

Hi Darren

Sorry for the delay in getting back, I missed this, apologies once again. I've passed the URL to development and will chase it up.

Regards.

[Darren B]

Thanks Kiran

I must it the last time you posted aswell

Darren

[Kiran]

Hi Darren

Just wanted to let you know that development are still testing the account as soon as I have an update will let you know.

[Darren B]

thanks for the update kiran

[Kiran]

Hi Darren, development need a snapshot from you for further testing,so please send me one. I'm sending you PM with details of a secure FTP login.