Pending Payment Service Provider

[Andy M]

Hi everyone,

I have a problem when downloading orders from both Actinic Payments and Paypal. All orders go into the Pending Payment Service Provider Tab. I was wondering if it was a problem with Actinic Payments so I tested it using my Missus Paypal account and it goes into the Pending Payment Service Provider Tab as well. The Funds are in my Paypal account and it all seems to have worked fine apart from the downloading of the order part.

Can any one shed some light on this really close to taking the site live now off the test server if I can get to the bottom of this problem!

Thanks
Andy

[Andy M]

This is now fixed.

Its down to a problem with Actinic Trail Hosting not liking Actinic Payments Trail / or Fully Approved.

Find different webspace was the fix thanks to Paul on Support

Support server has a problem with this to not letting orders download into the correct order tab.