Les, I think this assessment may be a bit harsh, given that we are all waiting for the bank and that you've actually spoken to and received emails from people at Actinic.
Chris
Chris
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Hi Chris,
I recieved one email after I did this post on Friday, I phoned Actinic a few times last week and I was told someone would phone me back or email me which never happened. That's the facts.Comment
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I've asked the Suppoprt Manager to look into this.
ChrisComment
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It's a common scenario - persevere or hound 'em with e-mails, or comment here, that's how you make things proactive.Originally posted by lessharma View PostComment
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All up and running now. Just testing out at the moment.
I've done a few test orders with my debit card but didn't get a notification email from Actinic Payment (for customer or seller). Does AP not send an confirmation email to customers / me regarding the payment? Like Sagepay would.Comment
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No.Originally posted by lessharma View Post
I was surprised initially but am now used to it and not too bothered.Comment
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That's a big shame, is it something AP with add in the future?Comment
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In Post 8 of this forum thread http://community.actinic.com/showthread.php?t=39972 Chris Barling suggested that confirmation emails was on the cards in a matter of months (10 months ago).Comment
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Confirmation emails will be introduced in the future, hopefully not too far away but still months rather than weeks. It's just slipped down the priorities for various reasons.
You will notice that the other promised changes from that post have already been implemented.
ChrisComment
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I've set-up 3D secure on my AP account now. Can I set-up 3D Secure rules similar to Sagepay (Vendor rules)?Comment
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Any updates on confirmation emails from AP yet?Originally posted by cbarling View Post
Sept 09 Chris said it would be months, it's been 9 months so far.Comment
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It's not off the agenda but it's certainly slipped down the priority list. This is because people who are actually running AP mostly don't seem to be bothered about it.
We've been focusing our efforts on AP elsewhere, and should have some new announcements shortly.
ChrisComment
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Thanks for your reply Chris.
I have two AP accounts and would like to see email confirmation. Coming from Worldpay and Sagepay which offer this feature.
Also I know a few people who would like to switch to AP but the email thing is stopping them doing so.
Hopefully we will see this basic feature soon on AP!Comment
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