Sage Pay upgrade, do we need to do anything?

[kevinwoodley]

Still not working for me!! HELP!!!!

[seanie]

Protx to Sage Pay Problems

Aaaaaaaghh

Can anyone please help me urgently!

I've got Actinic v8.5.1 and followed all the instructions to update ProTx to the new Sage Pay URL's but my version won't update. It keeps directing payments to the old URL's but when I open the OCC files all the updates are there.

Any help please as we can't take any orders!!!!!

[jxm28788]

Have a read of this thread. When I followed it originally it was a long winded thread with updates and mods throughout. But now someone seems to have edited into one sensible set of instructions.

http://community.actinic.com/showthr...566#post289566

I went through it again and that's when I realised I had missed a file.

[kevinwoodley]

version 8, I have followed all instructions, but still not working

[seanie]

Keven I'm on v851 and its not working for me either.

I've seen some posts saying the vesion upgrade no. Sage Pay 1500 must be higher than the number in the DB. I can't get access to the DB so I'm going through the steps again with a silly high number to see if that works.

I'll let you know but any other help I'm still looking.

S

[Jan]

We have the correct URLs but have had calls from people who get a 404 error, seems to be working from here though. FYI.

Regards,

[Spitos]

Seanie, There was a post covering a lot of similar issues but it appears that Actinic have removed it for some reason!?

You can view the cached version here:
http://webcache.googleusercontent.co...&ct=clnk&gl=uk

I too was scratching my head at this for a while.

Hope it helps!

[seanie]

Thanks Spitos

Your links really helped. I increased the upgrade No. by s silly amount and that got Actinic payments to finally upgrade PSP's.

Then your info on seperately adding in the encription password and email address 'cracked it'

1 - Actinic Community, 0 - Actinic Support

[leehack]

Sagepay are joining fasthosts in the league for all time discussion points, perhaps we need to look at this documentation, maybe the shear volume of it is the problem. The current situation is clearly not working too well.

[fergusw]

Sagepay are joining fasthosts in the league for all time discussion points, perhaps we need to look at this documentation, maybe the shear volume of it is the problem. The current situation is clearly not working too well.

Perhaps a clearly directed, narrated and illustrated video instead of a post may be more helpful for people.
[note to self to record one]

[kevinwoodley]

Thanks Sage Pay... after spending all day trying to get it working all Sage pay had to do was "refresh" our account..... couple of beers when I get home!!

[GiftedLlama]

Yep me too!

I thought I had upgraded all my URL info & was surprised to find myself unable to accept payments today.

I also had the problem where Actinic didn't realise there was a PSP upgrade so I increased the upgrade number by 1001 and that got Actinic to finally upgrade PSP's.

Thanks for all the info on this thread - helped me resolve the problem much faster!

Jackie

[guccij]

Am very glad to have dumped SagePay Protx in June. Actinic Payments ftw ;-)

[Suemoo]

Just thought I'd add a thanks to everyone who's helped with this. I've had a few hours tearing my hair out wondering why, after I'd done everything requested, the new URLs just weren't coming through. Seemed that Actinic just needed a big number kick up the rear to update.

Sue

[Firecom]

Having promblems here too. Have updated to v9.5 and followed these instructions. Now getting the following error when trying to make a payment:

This transaction attempt has failed. We are unable to redirect you back to the web store from which you were purchasing. The details of the failure are given below.

Status: INVALID

Status Detail: 5030 : Unable to decrypt the request message. This might be caused by an incorrect password or invalid encoding.

Anyone know what this means?

Thanks