Unable to take payments via SagePay this morning (Actinic V8), customers get the following error:
This transaction attempt has failed. We are unable to redirect you back to the web store from which you were purchasing. The details of the failure are given below.
Status: INVALID
Status Detail: 3098 : The VPSProtocol value is not supported by the system in use.
SagePay have said:
We have been made aware this morning of a issue with vendors posting to us using the 2.20 protocols causing this error, this is being investigated at the moment but in the mean time if you move your VSP protocol version to 2.21 and this will stop the error straight away.
Is this something I can change within Actinic???
Hope someone can help, losing orders in the meantime.
This transaction attempt has failed. We are unable to redirect you back to the web store from which you were purchasing. The details of the failure are given below.
Status: INVALID
Status Detail: 3098 : The VPSProtocol value is not supported by the system in use.
SagePay have said:
We have been made aware this morning of a issue with vendors posting to us using the 2.20 protocols causing this error, this is being investigated at the moment but in the mean time if you move your VSP protocol version to 2.21 and this will stop the error straight away.
Is this something I can change within Actinic???
Hope someone can help, losing orders in the meantime.
Comment