SecureTrading Callback

[kakshaks]

Hi
I have just moved to SecureTrading as a PSP. Purely performing a few tests at the moment but I have already noticed that after a succesful payment, Secure Trading does not bounce me back to the receipt page. Their support suggest this maybe an issue with the Actinic Payment module and the fact that Actinic uses its own callback system.
.
The Secure Trading payment succesful page is shown fine and there is a link to allow customers to click back to th site but we all know how stupid cutomers can be so really need thi to happen automatically.
.
Any ideas please?
Thanks
Kevin

[Mark H]

Hi Kevin

Your email has been passed to me, but I thought it best to reply here for other peoples' benefit (not that the answer is much help......). We set up the Actinic/ST relationship way back in 2004, so the memory is hazy, but I do know that we didn't establish an automatic link back to a receipt page at that time, and we haven't bothered to change this since. I don't think it is a huge problem from a customer point of view, although it is a functionality that one might expect these days, but it has stopped us implementing certain ROI analysis tools which rely on the customer coming back to the website. Sorry I can't be of more help.

[ST Support]

Hi Kevin

It is possible to customise the success page so that it has an auto redirect back to the reciept page.

You can amend your success page so that it has something like this;

You will now be automatically redirected to the ***** receipt page to complete your order.
<a href=$callbackurluser>If you are not redirected automatically within a few
seconds then please click here</a>

<script type="text/javascript">
<!--
setTimeout('Redirect()',4000);
function Redirect()
{
location.href = '$callbackurluser';
}
// -->
</script>

If you have any queries please contact support@securetrading.com and we will try to assist.

Regards

Mark Gennoe
SecureTrading Support

[Mark H]

Thanks Mark - ST support excellent as always.

[kakshaks]

Brilliant - works fine.
Many thanks for help.
K