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    Payment Service Provider Authorisation has an Invalid Signature

    All of a sudden I have received 3 error messages in a row when trying to download an order - Protx seems to be telling me to check my "actinic secret key", but I have not changed this so I've no idea why it is telling me to check it. Oddly, the order didn't eventually download after I had to click through all 3 error messages - has anyone else come across this?

    http://www.itmustbegreen.co.uk/images/Capture_1.JPG
    http://www.itmustbegreen.co.uk/images/Capture_2.JPG
    http://www.itmustbegreen.co.uk/images/Capture_3.JPG
    Dorian
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    www.itmustbegreen.co.uk
    Fair-Trade & Eco-Friendly

    #2
    As the last screen says, the payment file might have been corrupted.

    Check payment went through OK and then manually mark the order as paid.

    You can place a test order with payment to check everything is OK (and then cancel and refund yourself). If you still have trouble then there's a problem somewhere.

    Mike
    -----------------------------------------

    First Tackle - Fly Fishing and Game Angling

    -----------------------------------------

    Comment


      #3
      thanks Mike. I got the payment through (wel, can see it in Protx/Sagepay account). However, I can't publish my site as I'm getting another protx integration error now : http://www.itmustbegreen.co.uk/image...ad%20issue.JPG
      I'v contacted support, but aren't holding my breath they'll ge back to me today.
      Dorian
      ------
      www.itmustbegreen.co.uk
      Fair-Trade & Eco-Friendly

      Comment

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