Actinic payment delay

[chris ashdown]

With our setup the money goes through Actinic, next day actinic send details to Creditcall, maybe same day creditcall send details to streamline who send to bank total three days, before with SagePay it took two days in total

[Duncan Rounding]

With our setup the money goes through Actinic, next day actinic send details to Creditcall, maybe same day creditcall send details to streamline who send to bank total three days, before with SagePay it took two days in total

Actinic don't 'see' the money as well do they?

[Mike Hughes]

With our setup the money goes through Actinic, next day actinic send details to Creditcall, maybe same day creditcall send details to streamline who send to bank total three days, before with SagePay it took two days in total

Interesting.

I've checked to make sure and using PayPoint as PSP, Global Payments Merchant Account (was HSBC) and HSBC bank account, payments are credited to the bank account the following day.

Mike

[Darren B]

i can confirm with chris, i dont remember seeing it in less than 3 days sometimes its 4, so someone somewere is holding the money?

[Mike Hughes]

It sounds to me like a streamline thing.

Here's something from their "it's time your business accepted cards" brochure.

INCREASED CASHFLOW
• Payment at the time of the sale
• Faster payment – trade terms specifying payment within
30, 60 or 90 days replaced by payment to your bank
account typically within 4 days – you do not have to bank
with NatWest or The Royal Bank of Scotland

I'd talk to them and see what they say about the length of time taken.

Mike

Edit: Strangely this thread suggest people using PROTX/streamline are being paid the next day http://dropshipforum.co.uk/viewtopic.php?t=8156. The only time you should see extra delays is over the weekend.

[Sean Williams]

Chris, Cor - you have a LOADING BAY
Now, that's when you know you've arrived!
Good on you - onwards and upwards. Best of luck with the move