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Adding SagePay to v9.05 - VSP Bounce hanging :(

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    #1

    Adding SagePay to v9.05 - VSP Bounce hanging :(

    Hi,

    We've been taking Actinic Payments on our sites for several years and are trying to migrate over to SagePay. I'm having an issue getting off the bounce page - it does not automatically forward the customer and doesn't even 'hang' as such - just keeps them on the same page. All I'm seeing is the following error message:

    You will now be automatically transferred to the Sage Pay VSP secure server to process your credit card details with complete confidence.
    Actinic Version 9.05
    SagePay is configured to Production Mode & Charge Immediately.
    My merchant details / keys are correct - we are using the same account successfully elsewhere.

    Any ideas why it won't automatically send to SagePay? I've noticed that with the Actinic Payments method, it does not automatically forward either - however there is an option to press 'Next' if it doesn't work, which presumably our customers must have been doing. Problem is with SagePay, it's a slightly different notice that does not include the 'Next' button.



    The site is as follows - putting in code tags due to seo concerns.

    Code:
    www.distilled-water-suppliers.co.uk
    Thanks
    Tags: None
    #2
    Suspect you are missing this code form the head area of your overall layout:

    Code:
    <actinic:block if="%28%28%3cactinic%3avariable%20name%3d%22PageType%22%20%2f%3e%20%3d%3d%20%27PSP%20Bounce%20Page%27%29%20AND%20%28%3cactinic%3avariable%20name%3d%22IsPSPTestMode%22%20%2f%3e%20%3d%3d%20false%29%29%20OR%0d%28%28%3cactinic%3avariable%20name%3d%22PageType%22%20%2f%3e%20%3d%3d%20%27SSL%20Bounce%20Page%27%29%20AND%20%28%3cactinic%3avariable%20name%3d%22IsSharedSSLForTestOnly%22%20%2f%3e%20%20%3d%3d%20false%29%29" >
<script language="JavaScript" type="text/javascript">
<!--
function onLoad()
{
document.formOCC.submit();
}
// -->
</script>
</actinic:block>

    Comment

      #3
      Thanks Lee -

      Hmm. I've now added the code to the head of the overall layout of the PSP Bounce Page, done a purge and refresh through help, and still getting the same error.

      Comment

        #4
        Probably did it wrong then, can you show us a screenshot?

        Comment

          #5
          Your body tag <body> is missing onLoad() code which should be on the default Actinic layout which fires the Javascript into action to forward to SagePay. Replace <body> with this body tag which is from the default themes:
          Code:
          <body onload="<actinic:variable name="OnLoadScript" value="PreloadImages" />">
          Note: Also you now have two of the blocks of code you added from the above posts in the head area of your page you only need one.
          Peblaco

          Comment

            #6
            Originally posted by peblaco View Post
            Your body tag <body> is missing onLoad() code which should be on the default Actinic layout which fires the Javascript into action to forward to SagePay. Replace <body> with this body tag which is from the default themes:
            Code:
            <body onload="<actinic:variable name="OnLoadScript" value="PreloadImages" />">
            Note: Also you now have two of the blocks of code you added from the above posts in the head area of your page you only need one.
            All sorted - many thanks Louise.

            Comment

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