Update from HSBC requiring action from Sellerdeck maybe?

[guccij]

Here's the latest news from HSBC for ePayments customers:

---
Latest News

Last updated : 13 July 2012

Scheduled Change (added 13 July 2012)
Following our written communication regarding the launch of Global Iris we will soon require you to complete your switchover.

If you are taking payments using the Secure ePayments Virtual Terminal, could you please contact us as a matter of urgency in order for us to support your switchover. Please contact us on 08457 023344 option 6 (9.00am to 5.00pm) or email our helpdesk at globaliris@realexpayments.com. Failure to do this may impact your ability to accept card payments through your Virtual Terminal.

If you have already switched over to Global Iris or you are taking eCommerce payments using the API, XML, or CPI – please ignore this message.

---

It would be good to have a formal Sellerdeck response please.

[Krithika]

Hello Jules

I have passed this on to the team and will post an update here soon.

Regards

[Krithika]

Hello Jules

As per my discussion with the team, this process basically involves changing the payment gateway from Secure e-payments to Realex. I believe HSBC would be contacting the customers with more details about this.
Alternately there is also the option to use Actinic Payments. Since you already would have a merchant bank account the same can be used for Actinic payments. If opting for this route, our Sales team can be contacted for more information.

Hope this helps.

Regards