Anybody else experiencing a problem with PayPal

[feemish]

Many thanks to Kraken17 for his help in sorting this out.

I presume there needs to be a fix by either Sellerdeck or CPAN asap.

[prsweeney]

Good point. I'm spoiled, we use Liquidweb based here in the States, and they are fantastic. They aren't cheap but you shoot them an email and it's done 2 minutes later. Totally recommend them.

[kraken17]

PRSWEENEY: Talking to hosting companies is also very complicated. Most of the hosting companies out in the world turn on automatic CPAN updates and do not know how to regress the upgrades if they go wrong.

You get what you pay for nowadays in the hosting world.

[kraken17]

Asking CPAN Developer

I have asked this question of the Crypt:SSLeay developer. Hopefully I will get a response.

A change has been made between 0.58 and 0.60 that stops Actinic / SellerDeck from talking to paypal. This is a confirmed problem as the upgrade on my server broke the actinic transfer to paypal, and downgrading it to 0.58 made it work again.

I can also confirm 0.60_01 does not fix the problem either.

Can you tell me if anyone else has reported this fault, and whether you can fix it please?

[prsweeney]

kraken17: Well, yeah, an update from CPAN is even more of a pipedream than waiting on a quick fix from Sellerdeck, you're 100% correct with that. Sellerdeck has to do testing, etc.

All I'm saying is that to everyone is to get your store back online, roll back for the time being so your store will at least work until Sellerdeck does release an update. No one is saying to stick with the outdated version....it's certainly not ideal but at least you get your store running.

[prsweeney]

Never said anything of the sort.

However, in order to get yourself back in business, you get your host to roll you back for the time being as you can (hopefully) get that done in a few minutes and you get your store rolling again.

[kraken17]

Bugging Sellerdeck

If your host upgraded a Perl module on you, you need to be bugging your host, not Sellerdeck.

If CPAN release a module update then you should be contacting CPAN. Do you think the CPAN developers care about breaking ACTINIC's websites? Probably not. Easier to ask for an update from SellerDeck.

[feemish]

If your host upgraded a Perl module on you, you need to be bugging your host, not Sellerdeck.

upgrades are automatically set to the latest stable build, which have all security bugs fixed.
Are you suggesting we never upgrade to the latest build and remain on outdated pearl modules?

If Sellerdeck scripts dont work with the latest stable builds of pearl modules then whose problem do you think it is?

[prsweeney]

If your host upgraded a Perl module on you, you need to be bugging your host, not Sellerdeck.

[feemish]

The paypal script doesnt work with the latest versions of Crypt::SSLeay ?!?

SellerDeck Please help. Paypal Express completely broken. Losing money as we speak.

[gcamley]

I'm getting the same problem with PayPal however we don't use SSL on our site.

SSL (actually TLS) is used by the scripts on the server to communicate directly with the PayPal server. This is using the PayPal certificate so does not require a certificate on your server.

[kraken17]

Thanks Kraken,
I will probably pay memset support to downgrade NET:SSL if you find it works.

but I dont use SSL? so would this be the cause of the problem for me?

Cmon SellerDeck ! Help us out.

The SSL module is used for the transfer to PAYPAL so you use it even though you do not know it.

[gcamley]

Upgrading seemed a fair bet as it was released within 24 hours of the version that broke PayPal.

Given that upgrading is not the answer then downgrading Crypt::SSLeay (Net::SSL) is the only other alternative. Naturally downgrading has its own risks as there are inter dependencies between the perl modules. Best, where possible, to have the ISP do it.

[kraken17]

This configuration works.

Digest::MD5 2.52
ActEncrypt1024 Not installed
Exporter 5.58
File::Temp 0.22
LWP::UserAgent 6.04
Crypt::SSLeay 0.58
CGI 3.59
CGI::Carp 3.51
Archive::Zip 1.30
Net::SSL 2.85

SellerDeck - I have downgraded Crypt::SSLeay to 0.58 and it works. Can you please check to see why the new 0.60 scripting does not work with the script you release with SellerDeck / Actinic.

Anyone wanting advice on downgrading please PM me

[RichardM]

Just noticed this also throws up the error on Google Checkout