Anybody else experiencing a problem with PayPal

[Harts Of Stur]

PayPal are still blaiming hosts - but surely with so many different hosts as demonstrated here it must be an issue with PayPal?

[feemish]

Trying to checkout with 'paypal express' brings this error;

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@blah.co.uk and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Checking out with paypal standard, takes you to the correct paypal login screen, and allows payment, but there is no call back so orders stay in pending payment

[feemish]

I';m on 10.0.4 LDZA

Paypal orders were going into 'pending' correctly up until 23.39 last night (30th July)

All orders from today, starting at 02.47 have been staying in payment pending.

Its been working correctly for years.. no changes made on actinic or at hosting.

[Golf Tee Warehouse]

It also doesn't seem to be limited to a particular version of SellerDeck.
The above six sites that have confirmed the problem include V9, v10 & v11
The precise version being:
9 JHZA
10 LAFA
10 LDZA
10 LMFA
10 LDZA
11 LMFA

[feemish]

I do not use clook hosting.. I am with memset.
All my paypal orders are going into payment pending as well.
This seems to have started last night.
No changes have been made to the site or to the hosting.

[Golf Tee Warehouse]

I am going to start a new thread with this information.

This thread was started less than 24 hours ago so not an old thread, perhaps you have looked at Join Date of the OP.

[kraken17]

Sorry - I replied to a very old thread.

I am going to start a new thread with this information.

[kraken17]

We have been affected by this as well

This is an extract from my error log regarding the os000001.pl file that is causing a problem.

Nothing has changed on our server.

[Tue Jul 31 12:14:41 2012] [error] [client 86.16.69.172] read failed: at al000001.pm line 377, referer: http://www.embroiderymill.co.uk/cgi-...2findex%2ehtml
[Tue Jul 31 12:14:41 2012] [error] [client 86.16.69.172] at /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi/Net/SSL.pm line 215, referer: http://www.embroiderymill.co.uk/cgi-...2findex%2ehtml
[Tue Jul 31 12:14:41 2012] [error] [client 86.16.69.172] \tNet::SSL::die_with_error('Net::SSL=GLOB(0x8eae2a0)', 'read failed') called at /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi/Net/SSL.pm line 228, referer: http://www.embroiderymill.co.uk/cgi-...2findex%2ehtml
[Tue Jul 31 12:14:41 2012] [error] [client 86.16.69.172] \tNet::SSL::read('Net::SSL=GLOB(0x8eae2a0)', 'HTTP/1.1 200 OK\\x{d}\\x{a}Date: Tue, 31 Jul 2012 11:14:44 GMT\\x{d}\\x{a}Server:...', 1024) called at al000001.pm line 377, referer: http://www.embroiderymill.co.uk/cgi-...2findex%2ehtml
[Tue Jul 31 12:14:41 2012] [error] [client 86.16.69.172] \tACTINIC::HTTPS_SendAndReceive('api-3t.paypal.com', 443, '/nvp', 'PWD=52YZ5JG9969EWQSS&USER=susan_api1%2ebrand%2euk%2ecom&SIGNA...', 'POST', 1, 'undef', 'Connection: close\\x{d}\\x{a}X-VPS-REQUEST-ID: 0.778850956660794\\x{d}\\x{a}User-...') called at al000001.pm line 4936, referer: http://www.embroiderymill.co.uk/cgi-...2findex%2ehtml
[Tue Jul 31 12:14:41 2012] [error] [client 86.16.69.172] \tSSLConnection::SendRequest('SSLConnection=HASH(0x8d22774)', 'PWD=52YZ5JG9969EWQSS&USER=susan_api1%2ebrand%2euk%2ecom&SIGNA...') called at (eval 30) line 760, referer: http://www.embroiderymill.co.uk/cgi-...2findex%2ehtml
[Tue Jul 31 12:14:41 2012] [error] [client 86.16.69.172] \tActinicPaypalConnection::SendRequest('ActinicPaypalConnection=HASH(0x8d227bc)') called at (eval 30) line 928, referer: http://www.embroiderymill.co.uk/cgi-...2findex%2ehtml
[Tue Jul 31 12:14:41 2012] [error] [client 86.16.69.172] \tActinicPaypalConnection:oStartCheckout('ActinicPaypalConnection=HASH(0x8d227bc)', 12) called at (eval 30) line 83, referer: http://www.embroiderymill.co.uk/cgi-...2findex%2ehtml
[Tue Jul 31 12:14:41 2012] [error] [client 86.16.69.172] \tmain::StartPaypalProCheckout() called at os000001.pl line 332, referer: http://www.embroiderymill.co.uk/cgi-...2findex%2ehtml
[Tue Jul 31 12:14:41 2012] [error] [client 86.16.69.172] \tmain::ProcessInput() called at os000001.pl line 68, referer: http://www.embroiderymill.co.uk/cgi-...2findex%2ehtml
[Tue Jul 31 12:14:41 2012] [error] [client 86.16.69.172] Premature end of script headers: os000001.pl, referer: http://www.embroiderymill.co.uk/cgi-...2findex%2ehtml
[Tue Jul 31 12:14:41 2012] [error] [client 86.16.69.172] File does not exist: /home/themill/public_html/500.shtml, referer: http://www.embroiderymill.co.uk/cgi-...2findex%2ehtml

Any help with this would be appreciated.

[Golf Tee Warehouse]

There does not seem to be many other discussions about any Paypal problems around the net, although did find one forum thread on another site that describes a similar problem - Paypal-IPN-Failing-suddenly and in post #19 someone says:

I just got word back from one of my contacts about this. Apparently PayPal has been suffering from an IPN bug that was causing these problems for you.[/

although no idea how accurate that information is.

[oracle]

Are there any others here who use Clook Internet (only a small company so probabaly only a few) who can confirm if they are effected or not, or any non clook clients who have a similar problem.

One of my clients has been affected by this and we don't use Clook hosting.

All PayPal orders from yesterday and today have been affected.

[steveindigo]

Hi

We are having a nightmare with this paypal express problem. The issue to us looks like a actinic problem as the cgi-bin is creating jumbled links to paypal.

We have tried purge and refresh a few times, and there was 2 scripts in the cgi-bin folder on our server that were not purging, we have now deleted them manually. and have run another purge and refresh with no results.

If, paypal have changed something, as actinic claim, how then is actinic generating rubbish links to paypal? No wonder its not working, it is not getting as far as paypal, the link from actinic to paypal is wrong.

Steve
Indigo Herbs
www.indigo-herbs.co.uk

[gcamley]

SellerDeck technical support are investigating this problem.

From what we have seen so far it is not ISP specific and it is not affecting everybody using PayPal. We have done internal PayPal testing and it is working for us.

Most likely it is some routing service interruption.

I have just tried a Trace Route for www.paypal.com and the server was not reached in 30 hops.

Ping also times out

Oddly I can still browse to www.paypal.com

[Harts Of Stur]

Midnight on 29th July

Hi,

I know were using different PayPal products but this doesn't sound a coincidence as our PayPal was working fine at 11:58pm on the 29th July but failed by 2:26am on 30th July.

Cheers

Graham

[Golf Tee Warehouse]

Nigel, Are you able to pin point the time the problem started.
I dont; have an accurate time as I had a very quiet time for Paypal orders and all I know is that it worked at 2:54pm on the 29th July but wasn't working at 10:12am on the 30th July.

[Golf Tee Warehouse]

Are there any others here who use Clook Internet (only a small company so probabaly only a few) who can confirm if they are effected or not, or any non clook clients who have a similar problem.