Can't use check out or retrieve orders due to website change using SagePay

[tristam]

I use Sellerdeck 2016 and my site is www.thepenzone.co.uk and use Sage Pay

Until today I also used to own the domain www.ntbmarketing.co.uk.
I believe this was the one used for payments to my site. Today I have cancelled it (ntbmarketing) and it appears now that payments to thepenzone no longer work. I get the following message when adding to cart ...

Forbidden
You don't have permission to access /cgi-bin/ca000042.pl on this server.

Also I can't retrieve orders that were placed earlier today. There appears to be no settings in either Sellerdeck or in MySagePay.

[saucysal]

Hello Tristam. This may not be connected to your problem. We have 8 websites, retail shops, that are hosted by Host-It and they are all producing the Forbidden error as they have a served server major problem since yesterday evening. Is your site hosted by Host-It by any chance?
Sarah

[guccij]

We also had a massive issue with Host-It from early evening yesterday. I looked on Plesk and the permissions on the cgi-bin had been changed. They should be rwx r-x r-x but they had been changed to rwx r-x ---

No-one at our end apart from me has any idea how to access Plesk so it was definitely a server fault.

Obviously I changed them back and then it worked. However this cost us 5 hours of orders on a very busy site.