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    NETQUOTEVARS on Checkout 2 live site

    This is a client site 18.2.4 using Sellerdeck Pay by Clear Accept. On placing an order when you get to the second cheokout page there are NETQUOTEVARS instead of the correct stuff:

    Click image for larger version  Name:	checkout-two.jpg Views:	0 Size:	61.7 KB ID:	558214

    Please has anyone any ideas?

    This is his environment

    Perl Environment

    Perl Version 5.026003
    Real CGI User xxx
    Real CGI Group xxx
    Effective CGI User xxx
    Effective CGI Group xxx
    Script name /home/xxx/public_html/ib/cgi/se000001.pl
    FTP User xxx
    FTP Group xxx

    Perl Modules

    Digest::MD5 2.55
    ActEncrypt1024 Not installed
    Exporter 5.72
    File::Temp 0.2306
    LWP::UserAgent 6.76
    LWP::Protocol::https 6.13
    Crypt::SSLeay 0.72
    CGI 4.38
    CGI::Carp 4.38
    Archive::Zip 1.6
    Net::SSL 2.86
    Net::SMTP 3.15
    IO::Socket 1.38
    IO::Socket::SSL 2.085

    Thank you very much...
    Jonathan Chappell
    Website Designer
    SellerDeck Website Designer
    Actinic to SellerDeck upgrades
    Graphicz Limited - www.graphicz.co.uk

    #2
    Fixed it.

    I compared scripts in troubleshooting and the software had not upgraded a number of Perl scripts. I have seen this a few times on other versions too.

    I replaced the scripts in question from VersionEd and all is well

    AccountsScript.pl
    ACTINIC.pm
    ActinicOrder.pm
    ActinicPXML.pm
    Ajax.pl
    CartManager.pl
    Mailchimp.pl
    MailForm.pl
    MyAccountScript.pl
    OrderScript.pl
    PerlScript.pl
    SearchScript.pl
    Session.pm
    ShoppingCart.pl
    SmtpLibrary.pm
    stock.pl
    StockManager.pm
    WishList.pl
    Jonathan Chappell
    Website Designer
    SellerDeck Website Designer
    Actinic to SellerDeck upgrades
    Graphicz Limited - www.graphicz.co.uk

    Comment


      #3
      Having resolved that thecredit card fields are not displaying I have done the script upgrade as suggested in 'Messages'

      Click image for larger version

Name:	nofields.jpg
Views:	18
Size:	192.2 KB
ID:	558217

      Any ideas?

      Thank you
      Jonathan Chappell
      Website Designer
      SellerDeck Website Designer
      Actinic to SellerDeck upgrades
      Graphicz Limited - www.graphicz.co.uk

      Comment


        #4
        Maybe Headers? I've had problems with that card part (=hosted field?) when my Headers settings were too strict

        Comment


          #5
          Maybe Headers? I've had problems with that card part (=hosted field?) when my Headers settings were too strict
          Thank you - that is a really good point. In the end the client had SD remote in and do stuff for forty minutes to make it work!
          Jonathan Chappell
          Website Designer
          SellerDeck Website Designer
          Actinic to SellerDeck upgrades
          Graphicz Limited - www.graphicz.co.uk

          Comment


            #6
            That's good to hear
            - I notice they are quick when it comes to payment issues

            Comment


              #7
              Yes - funny that! Otherwise knee jerk is to blame the developer!
              Jonathan Chappell
              Website Designer
              SellerDeck Website Designer
              Actinic to SellerDeck upgrades
              Graphicz Limited - www.graphicz.co.uk

              Comment

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