Just a heads up on a PayPal express/2013 problem that I don't think has been reported on here before.
If a customer chooses a name and address that they have set up in PayPal (not their own name and address)- only the address gets transferred to sellerdeck, the name associated with that address does not get transferred, the account holders name gets put in instead (and can not be changed). It all looks OK in PayPal- it needs an alert customer to spot that the delivery name has not transferred correctly. Sellerdeck support have confirmed this happens and say it is big job to fix, so "once the wish list for a fix reaches a certain level of requests, it will be assessed for change". I would certainly like to see a fix for this- anyone else?
Mark
If a customer chooses a name and address that they have set up in PayPal (not their own name and address)- only the address gets transferred to sellerdeck, the name associated with that address does not get transferred, the account holders name gets put in instead (and can not be changed). It all looks OK in PayPal- it needs an alert customer to spot that the delivery name has not transferred correctly. Sellerdeck support have confirmed this happens and say it is big job to fix, so "once the wish list for a fix reaches a certain level of requests, it will be assessed for change". I would certainly like to see a fix for this- anyone else?
Mark
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