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Missing shipping charge - Credit Card transaction - Secure Trading - v8.55

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    Missing shipping charge - Credit Card transaction - Secure Trading - v8.55

    Hi everyone

    My first post so please be gentle with me

    We are shipping by zone and class (UK orders only) and up to now have charged £5.00 using the 'default' category on orders under £25 (Global free over £25). We have just added a second category called 'bulbs' to our one and only zone/class where a charge of £2.25 is made instead on certain items (again up to £25 orders). It all works fine on checkout and the shipping is added correctly for all permutations but for some reason when you pay by credit card the new £2.25 charge is missing when you go off to the PSP page (Secure Trading btw) and isn't charged and also doesn't appear on any of the confirmation emails. Strangely, everything works fine for the £5.00 shipping charge.

    I can't see anything different between the category settings and I've looked at the OCC code and just went cross-eyed (not my strong point!) Any ideas/suggestions greatly appreciated.

    Mark.

    #2
    Hi Mark,

    I can’t seem to replicate this on a default store with Secure Trading set up in test mode.

    Could you post a URL so I can see it online and a product to test?
    Regards,

    Toby Blanchard

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