Editting Shipping Zones Crashes V8.5.1.HFUA

[Tim Weaver]

Every time I delete countries from one one of my shipping zones, Actinic crashes when I click on OK on the Shipping Tab.

I have tried compacting the shipping database, but nothing seems to work.

I have been trying unsuccessfully to change the European Zones from 3 to 4 to correspond with the new FedEX zones, but to no avail.

Is this a known bug or a new one?

[Tim Weaver]

Update & Work Around

OK, after some experimenting I have found that completely deleting the zone and then re-creating it with just those coutries I require seems to get around the problem. Thereafter I was able to delete countries from other zones without Actinic crashing, from which I deduce that there was ome sort of database corruption associated with the zone in question.

[Tim Weaver]

Further Update

Further investigation indicates that the problem only arises when trying to delete more than one country from a zone.

Problem now passed to Actinic Support with Ticket No. 00131455.

[RuralWeb]

Is this a known bug or a new one?

Sounds like a bug from way back which did exactly the same thing when you played with the shipping. It was fixed but looks like its back

[los_design]

Didn't HIZA fix this?

HUFA is a previous carnation, have you tried updating Tim?

[RuralWeb]

HUFA

The problem was fixed before this version

[Tim Weaver]

It's not listed as a bug fix for HIZA, nor currently listed for 8.5.2 Beta. I am waiting to see if Actinic Support come back to me...

[RuralWeb]

It's not listed as a bug fix for HIZA

It was fixed way before that - soon after the release of V8 if I remember correctly as importation of shipping tables/modding caused the crash