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    Product shipping weight wrong

    I have a product set to weight 0.075kg but when I add one to cart it says the weight of oder is 0.3kg.

    Seems to occur with random products and can't see any reason why - is this a know problem or am I doing somehting wrong.

    I have ship by zone/class, then by weight and steps from 0.10kg to 98kg in varying steps.

    This is with orders for an offline mailorder site so no url to give.

    James
    www.butterflies-healthcare.co.uk
    www.viteyes.co.uk - vitamins for macular degeneration
    www.natorigin.co.uk - natural/organic cosmetics and skin care for sensitive skin & eyes
    www.butterflies-eyecare.co.uk - eye drops, vitamins and other eye care products
    www.prescription-swimming-goggles.co.uk - optical and prescription swimming goggles

    #2
    Got is storted.

    In the Zone/Class tab of the shipping settings, I had the 'divide product weight by' as 0.25 so it was multiply all by a factor of 4.

    I quess I must have changed this at some point as all my other sites are set to 1 but not sure why I would have.

    James
    www.butterflies-healthcare.co.uk
    www.viteyes.co.uk - vitamins for macular degeneration
    www.natorigin.co.uk - natural/organic cosmetics and skin care for sensitive skin & eyes
    www.butterflies-eyecare.co.uk - eye drops, vitamins and other eye care products
    www.prescription-swimming-goggles.co.uk - optical and prescription swimming goggles

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