including country field in confirmation emails

[Donna Kempster]

Hiya

Is it possible to have the country field (from the drop down list) displayed in the order confirmation emails. It seems that this is not displayed as part of the invoice address and therefore we got lots of CS issues where customers think there is a problem with their address?

I considered getting the customer to key a country in but thought we'd have additional problems with address label printing. (We use the integrated labels and the country field prints from the delivery address)

I've looked at the email set up but as it comes down in a block I can't work out how to change it. I've also looked in the design text area to see if I should have checked a box etc but I can't see that this is the case.

Thanks

Donna

[TraceyG]

Hi Donna,

The country should be included by default into the confirmation emails. Do you display the country field in the checkout (Design | Text | Phase 0, ID 9)?