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    Problem with restricted overseas shipping limits

    I charge 'per item' shipping and my overseas rates are limited to 4 items or less.

    Site is www.budget-bumps.co.uk

    This works in that it won't let you add more than 4 items to the cart.
    However, if you 'view cart' it WILL let you increase the quantity of an orderline to more that 4 and it just eliminates the shipping from the order altogether, allowing the customer to checkout with as many items as they want and be charged ZERO shipping!

    I've attached a screenshot of the shipping setup which works...to begin with..but has a big gaping hole in it!

    Have I done something wrong here?

    [editted to add] Using V8.5.3 here
    Attached Files
    Tracey

    #2
    I seem to remember some other posts about being able to change the cart quantities above the max order quantity for shipping.

    Can't remember the outcome though.

    * fat lot of help hey! *

    Comment


      #3
      LOL

      I did search the forum for quite a while, using a variety of search terms, hoping to have come across it before but I haven't found anything.
      I'll keep looking then, if you think it's been discussed before. Thanks

      It's a bit frustrating and I'm hoping that my customers don't notice by accident (or from this thread LOL!)
      Tracey

      Comment


        #4
        Hi Tracey,

        It looks like it's to do with 'Request Location Information Early' again . I'll see if we can get a fix for that one too.
        ********************
        Tracey
        SellerDeck

        Comment


          #5
          LOL
          Ok, thanks, Tracey

          This 'Request Location Information Early' causes so many problems but it's a HUGELY valuable way of displaying the shipping RIGHT at the beginning, where it needs to be.

          Fingers crossed that it's fixable (needs fixing on both sites but, fortunately, Jesters doesn't tend to get orders for more than one of an item so it's rarely an issue)
          Cheers
          Tracey

          Comment


            #6
            OK, the workaround for this one is:

            - browse to your site folder and locate 'CartManager.pl'
            - edit this file in a text editor such as notepad
            - search for 'Construct Error Message'
            - you should see...

            Code:
            #
            # Construct error message
            #
            - immediately before the above insert...

            Code:
            if ($$::g_pSetupBlob{'TAX_AND_SHIP_EARLY'})
               {
               $sMessage = ActinicOrder::ValidatePreliminaryInfo($::TRUE);
               if (length $sMessage > 0)
                  {
                  $sErrorMessage .= "<BR>" . $sMessage;
                  }
            }
            - save and exit the file
            - update the site

            Same for v8 and v9.
            ********************
            Tracey
            SellerDeck

            Comment


              #7
              thanks, Tracey.
              I'll give that a go when I'm back on the computer.
              Cheers
              Tracey

              Comment


                #8
                Just got around to doing this, finally!
                Thanks, Tracey. Works fine and gives me peace of mind now
                Tracey

                Comment

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