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    Select Shipping Destination error

    We are getting the following message that prevents customers from completing checkout:

    Select Shipping Destination - UPS OnLineŽ Address Validation Tool error: The state or city does not match a known location with this zip code.

    We're running v6.

    Store URL is http://pcar.org/acatalog/index.html

    Anyone have some words of wisdom?

    Thanks,
    Mickey

    #2
    ERROR: Select Shipping Destination - Please select a country

    We got the same problem?? running the latest version and when customer gets to checkout it reads

    'Select Shipping Destination - Please select a country'

    Did you get any advice??
    visit: www.WealdenFineFurniture.co.uk

    Premium Quality Teak Garden Furniture

    Memorial & Commemorative Benches

    Teak Wooden Indoor Furniture

    Comment


      #3
      Hi,

      Select Shipping Destination - UPS OnLineŽ Address Validation Tool error: The state or city does not match a known location with this zip code.
      I have just placed a test order (name of Actinic test) and used an address of a hotel I stayed at so I had the correct address details and it went through without any problem. Can you give an example of when you get this error please.
      ********************
      Tracey
      SellerDeck

      Comment


        #4
        It only happens occasionally on certain zip codes. I'll find out the latest and get back to you.

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